Automotive Call Center / Receptionist
About The Position
VW of Inver Grove is looking for Customer Service and Business Development Representatives. We value our employees & strive to make your work environment fun, professional & enjoyable. We also focus on bringing our customers the latest technology and creating a unique vehicle buying experience. Job Description Contacting and communicating with customers to identify automotive needs Build rapport with customers to build a base of referrals to establish customer network Answer a high volume amount of inbound calls Set appointments for service customers Contact customers to confirm appointments Provide information on service incentives Must make outbound calls
Requirements
- Great Customer Service Skills & Motivation to be Successful
- Excellent phone presence
- Be Able to Create and Maintain Customer Relationships
- Strong Computer & Phone Skills (ADP, Outlook, Excel)
- Great Communication Skills
- Able to multi-task
- Team Player
Nice To Haves
- Prior Sales, Call Center, or BDC Experience PREFERRED
- Bi-lingual is always a plus!
Responsibilities
- Contacting and communicating with customers to identify automotive needs
- Build rapport with customers to build a base of referrals to establish customer network
- Answer a high volume amount of inbound calls
- Set appointments for service customers
- Contact customers to confirm appointments
- Provide information on service incentives
- Must make outbound calls
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
