Call Center Receptionist
About The Position
The Call Center / Reception function is responsible for intake, coordination, and tracking of all service requests across East Hanover and associated sites. This role ensures all requests are properly logged, prioritized, and routed in alignment with SLA requirements and operational priorities. The function serves as the primary interface between site users and service delivery teams, supporting communication and service coordination. The role maintains accurate records and ensures timely follow-up on all requests. This position is critical to ensuring efficient service delivery, user satisfaction, and operational visibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
