Automotive BDC Business Development Consultant

RK Vineland Chevrolet Kia SubaruVineland, NJ
22h

About The Position

RK Auto Group is expanding our high-volume, fast-paced Internet Sales Department and we’re looking for energetic, motivated individuals to join our team. We are currently hiring full-time team members for our Internet Response Team. If you thrive in a fast-paced environment, enjoy working with supportive people, and are looking for real opportunities for advancement and growth, this is the place for you. Our Business Development Center (BDC) plays a critical role in the sales process and is key to our continued success. No experience? No problem — WE WILL TRAIN YOU! If you're ready to start a rewarding career with unlimited earning potential, apply today!

Requirements

  • Excellent computer skills
  • Ability to communicate verbally and especially with written communications.
  • Previous sales, automotive, or customer service experience is a plus but not needed WE WILL TRAIN YOU!!

Responsibilities

  • Contact new and existing customers to discuss requests and current promotions.
  • Respond to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to our store
  • Follow up with customers to ensure satisfaction and produce referrals.
  • Willing to participate in skills and product training
  • Multi-tasker and excellent customer service skills
  • Ability to use google doc, excel and spreadsheets to track performance.
  • Proficient with computers, emails, smartphones and the web
  • Engaging in all training directed by the BDC Manager and supporting training team.
  • Following the BDC scripts and guidelines on all inbound and outbound calls
  • Ensuring that all calls presented are answered promptly and professional
  • Developing proficiency with all features of the CRM Software and associated products
  • Ensuring that all information entered into systems is consistent and accurate
  • Maintain a thorough understanding and adherence to dealership and BDC department policies and procedures
  • Endeavor to meet and exceed hourly, daily, weekly, and monthly individual goals
  • Ensure that all outbound calls (No Shows, Confirmations, Show appointment follow up and Task list calls) are made in a timely and effective manner
  • Consistently meet the daily guidelines set for number of set appointments, appointment show and outbound calls
  • Maintain the essential communication link between the client and the dealership
  • Ensure that all communications to and from the client are passed on effectively and quickly

Benefits

  • Hourly pay rate PLUS performance-based monthly bonus (No cap on earning potential)
  • Supportive, team-focused work environment
  • Health, Dental & Vision insurance
  • 401(k) plan
  • Full-time schedule (40 hours per week)
  • Alternating Saturdays & NO SUNDAYS
  • competitive pay
  • health
  • paid vacation
  • paid holidays
  • professional work environment
  • comprehensive training
  • competitive compensation
  • unparalleled benefits
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service