Automotive Acquisition Specialist

Sheehy Toyota of Laurel•Laurel, MD

About The Position

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Maryland, Washington, DC and Richmond! As one of the country’s Top 30 Private Dealer Groups , Sheehy Auto Stores represents some of the industry’s leading automotive brands across 25+ locations. We pride ourselves on hiring top talent—both experienced professionals and those new to the industry—who are driven to succeed. If that sounds like you, we want YOU to join our growing team! Sheehy Toyota of Laurel is seeking an Acquisition Specialist to join our team! In this role, you will focus on acquiring pre-owned vehicles directly from customers, streamlining the process for both the dealership and the seller. You’ll leverage a variety of lead sources and data mining tools to identify acquisition opportunities, while collaborating closely with sales managers to achieve profit goals and maintain high levels of customer satisfaction. We’re looking for someone with a passion for delivering exceptional customer service. Automotive sales experience is not required—if you have a strong background in customer service, business development, or lead generation, this could be the perfect fit. Join a fun, fast-paced environment where your contributions make a real impact and help drive customer loyalty.

Requirements

Sales or customer service experience (retail, restaurant, call center, etc.) preferred but not required—sales training provided
Ability to learn and use data mining tools (eLeads experience a plus)
Strong customer service, organizational, and relationship-building skills
Excellent verbal and written communication abilities
Outgoing personality with the ability to develop lasting relationships
Driven, competitive, and collaborative team player
Authorized to work in the U.S.
Valid, clean, non-suspended driver’s license
Ability to pass a pre-employment background check, Motor Vehicle Record (MVR) check, and drug screen

Responsibilities

Assist the acquisitions team by scanning cars in the service lane, taking photos, and entering the vehicle information into our system.
Leverage data mining tools (Automotive Mastermind, vAuto Reports, referrals from sales and service teams) to identify upgrade and acquisition opportunities
Maintain consistent customer communication through calls, emails, and in-person interactions; schedule appraisals and ensure timely follow-up
Collaborate with the Used Car Manager to align acquisition efforts with inventory needs
Manage vehicle sale inquiries by entering data into appraisal platforms (AccuTrade, vAuto), reviewing CARFAX and service records, confirming inspections, and ensuring appraisal accuracy
Assist with pricing and finalizing appraisals
Participate in management meetings to review objectives, performance metrics, and improvement strategies
Deliver exceptional customer service with professionalism and attention to detail throughout the acquisition process, including handling purchase paperwork and resolving post-sale payments promptly