Service Administrative Assistant
About The Position
Edmond Hyundai is committed to providing exceptional automotive service and customer experiences. Our team takes pride in delivering high-quality maintenance and repairs in a professional and welcoming environment. Edmond Hyundai is seeking a detail-oriented and customer-focused Automobile Service Administrative Assistant to support our service department. This role includes managing administrative tasks, coordinating service appointments, assisting customers, and ensuring smooth communication between our service team and clients. The position also involves overseeing our service rental car fleet.
Requirements
- High school diploma or equivalent; associate’s degree preferred.
- Experience in administrative roles, preferably in automotive or service industries.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Proficiency in office software and service management systems.
Nice To Haves
- Basic knowledge of automobile systems is a plus.
Responsibilities
- Greet customers and schedule service appointments.
- Answer phone calls and respond to service inquiries via email.
- Prepare and manage work orders, service tickets, and invoices.
- Maintain accurate service records, parts inventory, and warranty documentation.
- Communicate with technicians regarding service status and parts needs.
- Process payments and manage billing efficiently.
- Manage and coordinate the service rental car fleet, ensuring availability, maintenance, and proper documentation.
- Generate reports for management and maintain compliance with company policies.
Benefits
- Friendly and supportive team environment.
- Opportunities for professional growth.
- Competitive hourly rate of $17–$18 and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
