Automation Specialist (IAM and Systems)

Pitzer College • Claremont, CA

1d • $34 - $41 • Remote

About The Position

The Automation Specialist is responsible for designing, developing, and maintaining automation workflows and API-based integrations that streamline the College’s identity lifecycle processes and support key infrastructure operations. The Specialist will work independently to gather requirements, propose solutions, and implement secure, reliable automation that improves account provisioning, reduces manual workload, and enhances the stability of infrastructure services. While IAM integrations and automation are the primary responsibility for this role, the Automation Specialist also contributes to security and infrastructure administration to ensure operational resilience.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field, OR equivalent relevant experience.
• Proven ability to develop and maintain production-ready scripts (PowerShell, Python, or similar) for automation and API integrations.
• Experience with REST APIs, including authentication, token management, and error handling.
• Familiarity with IAM concepts, lifecycle provisioning workflows, and directory services.
• Understanding of Active Directory and Azure AD/Entra ID administration.
• Ability to clearly document processes, write technical instructions for both technical and non-technical audiences, and collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work independently on long-term projects while managing operational responsibilities.
• Must have access to reliable and secure computer and internet connection.
• Must maintain password protection for work files and records and ensure that no one else has access to password and login credentials at remote work site.
• Must have access to a dedicated and suitable workstation at remote location, including desk or table and supporting, upright chair.
• Must ensure workstation is safe and free from hazards.

Nice To Haves

• Experience working in higher education or similar complex IT environments is preferred.

Responsibilities

• Develop and maintain API-based integrations (REST) between enterprise systems and identity platforms, including RapidIdentity, Active Directory, and Azure AD/Entra ID.
• Automate account lifecycle processes for faculty, staff, and students, including creation, updates, role changes, and deprovisioning.
• Implement secure attribute mapping, data transformation, and synchronization logic between HR, IAM, and directory systems, including Workday HRIS, Anthology SIS, and Slate CRM.
• Configure and support federated identity services and protocols (SSO, SAML, SCIM) for cloud and on-premises applications.
• Collaborate with HR, the Data, Systems, and Integrations (DSI) team, and consortium partners to design, test, and deploy IAM changes.
• Follow security best practices, including least privilege, secure credential handling, and change control for IAM workflows.
• Write production-grade scripts (PowerShell, Python, or similar) with robust error handling, logging, and monitoring.
• Use version control and maintain thorough documentation for all code and workflows.
• Build proactive health checks for IAM integrations and alerts for failures or anomalies.
• Identify opportunities to automate manual operational tasks across infrastructure.
• Design, develop, and maintain Microsoft Logic Apps, Power Apps, and Power Automate flows to automate line-of-business processes.
• Administer Azure AD/Entra ID and related cloud identity services.
• Administer Azure resources as assigned.
• Provide Tier 2 support for IAM, security, and infrastructure issues as assigned.
• Contribute to security monitoring, compliance tasks, and tool deployments.
• Participate in operational readiness reviews and assist in incident response when required.
• Document IAM workflows, automation logic, and infrastructure configurations.
• Maintain runbooks for troubleshooting and disaster recovery.
• Track automation and infrastructure projects, providing regular updates to IT leadership.

Benefits

• competitive compensation
• health, dental, and vision insurance
• retirement savings plans
• generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.)
• tuition reimbursement
• tuition exchange program participation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level