Automation and Efficiency Manager

Mouser•Mansfield, TX

About The Position

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Leads Mouser’s global Automation and Efficiency Program, ensuring alignment with organizational goals and measurable business outcomes. Oversees the technical execution, scalability, governance, and continuous improvement of automation initiatives, including RPA, low‑code/no‑code solutions, and AI‑assisted automation. Develops, implements, and maintains a structured automation roadmap, managing intake, prioritization, and delivery of a global automation backlog. Enables and governs a citizen development program, establishing guardrails, standards, training, and support models to empower business users while maintaining enterprise controls. Provides technical leadership and architectural oversight across automation platforms, including workflow automation, Microsoft Power Platform, data-centric tools (e.g., Airtable or similar), and emerging agentic AI capabilities. Establishes and tracks KPI‑driven metrics for automation effectiveness, developer productivity, backlog throughput, quality, stability, adoption, and realized efficiencies. Partners with senior leadership and cross‑functional stakeholders to identify automation opportunities, manage expectations, and communicate progress, risks, and outcomes. Leads strategic discussions with leadership to assess technology trends, recommend platform adoption, and evolve the automation strategy. Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance. Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices. Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination. Manages daily operations to meet department and company objectives. Works with minimum supervision and makes independent judgments. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. Extremely confidential and trustworthy. Demonstrates knowledge, experience and understanding of critical job function of the team and people management. Assists management with development of results oriented strategies. Regular attendance at work is an essential part of the job.

Requirements

Strong technical understanding of automation technologies, including RPA, workflow automation, and low‑code/no‑code platforms.
Hands‑on or architectural experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI).
Experience with data‑centric and lightweight workflow tools (e.g., Airtable or similar platforms).
Working knowledge of AI‑assisted automation concepts, including agentic AI and orchestration.
Proven ability to design and govern citizen development programs within enterprise environments.
Solid understanding of the software development lifecycle (SDLC), requirements analysis, solution design, testing, and deployment.
Strong analytical, problem‑solving, and decision‑making skills with a focus on KPI‑driven outcomes.
Excellent verbal and written communication skills, including the ability to communicate effectively with technical teams and executive leadership.
Demonstrated leadership, coaching, and people‑management capabilities.
Highly organized with the ability to manage multiple priorities and initiatives concurrently.
Bachelor’s Degree in any field, or minimum of 3 years prior work experience that is relevant to the team you will manage. Including: Internal candidates: Minimum 2 years as a highly performing Mouser Team Lead or Supervisor. External candidates: Minimum 3 years as a supervisor or higher-level management position
5+ years of experience in automation, RPA, low‑code/no‑code platforms, or enterprise workflow solutions.
Demonstrated experience managing automation programs, technical backlogs, and cross‑functional stakeholders.
Experience enabling and scaling citizen development initiatives within a governed enterprise framework.
Exposure to emerging technologies, including AI-driven and agentic

Responsibilities

Leads Mouser’s global Automation and Efficiency Program, ensuring alignment with organizational goals and measurable business outcomes.
Oversees the technical execution, scalability, governance, and continuous improvement of automation initiatives, including RPA, low‑code/no‑code solutions, and AI‑assisted automation.
Develops, implements, and maintains a structured automation roadmap, managing intake, prioritization, and delivery of a global automation backlog.
Enables and governs a citizen development program, establishing guardrails, standards, training, and support models to empower business users while maintaining enterprise controls.
Provides technical leadership and architectural oversight across automation platforms, including workflow automation, Microsoft Power Platform, data-centric tools (e.g., Airtable or similar), and emerging agentic AI capabilities.
Establishes and tracks KPI‑driven metrics for automation effectiveness, developer productivity, backlog throughput, quality, stability, adoption, and realized efficiencies.
Partners with senior leadership and cross‑functional stakeholders to identify automation opportunities, manage expectations, and communicate progress, risks, and outcomes.
Leads strategic discussions with leadership to assess technology trends, recommend platform adoption, and evolve the automation strategy.
Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance.
Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.
Customarily and regularly directs the work of two or more full-time employees or their equivalent.
Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination.
Manages daily operations to meet department and company objectives.
Works with minimum supervision and makes independent judgments.
Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.
Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels.
Extremely confidential and trustworthy.
Demonstrates knowledge, experience and understanding of critical job function of the team and people management.
Assists management with development of results oriented strategies.
Regular attendance at work is an essential part of the job.