Auto Senior Manager / Regional Claims Leader
About The Position
The Field Leadership Senior Manager at Allstate is responsible for supervising field operations across a designated geographic area. This role involves strategic oversight, leadership of a team of field managers, and the management of operational and sales strategies to meet Allstate’s high standards and corporate objectives. Our team is excited to add an Auto Regional Claims Leader to our Charlotte office! This role will oversee auto non-injury liability claims and requires an in-office presence four days per week in Charlotte, NC office. The position will lead a team of 6–10 front-line claims managers.
Requirements
- 10 or more years of experience (Preferred)
Responsibilities
- Mentor and develop field managers and staff, fostering a culture of high performance, continuous improvement, and alignment with Allstate’s values.
- Strategically lead field operations to enhance efficiency, increase profitability, and improve customer satisfaction within the region.
- Analyze regional market trends and competitor strategies, adapting operations and tactics to meet market demands and challenges.
- Build and maintain strong relationships with key community leaders, business partners, and customers, enhancing Allstate’s community engagement and brand reputation.
- Drive regional growth initiatives and manage market strategies to enhance Allstate’s presence and competitive edge.
- Oversee the execution of day-to-day operations, ensuring adherence to Allstate’s policies, ethical standards, and regulatory requirements.
- Manage regional budgets and financial forecasts, optimizing resource allocation and financial stewardship.
- Collaborate with other senior leaders at Allstate to integrate field operations with broader corporate strategies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
