Regional Claims Prevention Manager

Saia • Kansas City, MO

12d

About The Position

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary Manages the claims prevention functions and activities within an assigned geographical region. Provides training and educational programs for cross-functional teams to improve the customer experience.

Requirements

• 5+ years of claims or OSD experience.
• Proficiency in Microsoft Office and transportation management tools.
• Willingness to travel as needed.

Nice To Haves

• Bachelor’s degree in risk management, business, or a related field.

Responsibilities

• Develops and implements comprehensive claims prevention strategies and procedures.
• Identifies and audits risks and vulnerabilities within the organization's claims handling operations, processes, and procedures.
• Manages and controls resources to promote successful operations and avoid backlogs.
• Investigates exceptions and claims to identify root causes and implements corrective actions.
• Analyzes data to identify trends that inform preventive measures.
• Serves as subject matter expert on claims prevention matters and provides guidance and support to business partners.
• Collaborates with cross-functional teams to implement key performance metrics.
• Audits and evaluates periodic terminal claims.

Benefits

• At Saia, your success is our success!
• That’s why we work hard to provide you with what you need to build an awesome career.
• We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees