Auto Damage Appraiser- AZ

GAINSCO • Phoenix, AZ

10d

About The Position

We are currently seeking a skilled and experienced Auto Damage Appraiser to join
our team. In this role, you will be responsible for completing auto physical
damage appraisals with precision, efficiency, and compliance. The ideal
candidate will have a minimum of 5 years of experience in writing auto damage
appraisals, expertise in insurance carrier appraisal processes, and proficiency
in appraisal estimating software.

Requirements

• High School Diploma or Equivalent
• To perform the essential functions of this job an Adjuster License upon hire will be required to comply with state and GAINSCO requirements.
• Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.
• All licenses must be maintained in accordance with state requirements.
• Minimum of 5 years of experience writing auto damage appraisals.
• Insurance carrier appraisal experience is required.
• Experienced user of appraisal software estimating systems required; CCC ONE estimating experience is a plus.
• Ability to demonstrate a high level of auto appraisal technical skills.
• Ability to gather and analyze information for effective problem-solving.
• Excellent written and verbal communication skills.
• Ability to prioritize, manage time, and work efficiently.
• Ability to travel 95% within the territory; 5% voluntary overnight travel.
• Candidate MUST live in or around the Phoenix, AZ area to be considered for this position.
• Must have a valid driver’s license and maintain a clean driving record according to Fleet Vehicle guidelines.
• Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity
• All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

Nice To Haves

• ASE / ICAR Certification is a plus
• Experienced user of appraisal software estimating systems required; CCC ONE estimating experience is a plus.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Plan routes and travel to sites within the assigned geographic territory in a timely manner.
• Inspect and appraise damaged vehicles using company guidelines and proper repair methods.
• Utilize estimating software to evaluate and document accident-related damages.
• Negotiate repair estimates with the customer’s chosen repair shop.
• Manage the repair process to ensure timely completion.
• Determine repairability or total loss status of damaged vehicles.
• Complete total loss evaluations and determine salvage value.
• Issue payments for covered damages when appropriate.
• Maintain accurate file notes and communicate effectively within the appraisal unit and with key personnel in the Claims Department.
• Contact customers and schedule appointments promptly.
• Inspect vehicles within established time frames, providing accurate repair cost and estimated repair time information.
• Explain the appraisal process, respond to inquiries, and maintain good communication with body repair shops.
• Assist other teams with insights as needed regarding total loss details, unrelated prior damage details, etc.
• Stay updated on current vehicle repair techniques and comply with continuing education requirements.
• Apply a thorough understanding of Standard Claim Process and Material Damage Best Practices.

Benefits

• Company vehicle provided.
• Company laptop, monitors, printer, and phone provided.
• Excellent benefits package: medical & dental, vision insurance, life insurance, short term, and long-term disability insurance.
• Parental Leave Policy.
• 401K + Company Match.
• PTO + Paid Company determined Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED