Audio Visual Service Technician Philadelphia, PA
About The Position
TEKsystems is partnering with one of the top enterprise AV integrators in the region to place an experienced AV Service Technician on a long-term contract engagement. You'll be embedded as the go-to field expert, building real relationships with enterprise clients and working on some of the most sophisticated AV systems in the market — executive boardrooms, conference centers, and high-end corporate environments. The role involves working with Custom Control Systems (Crestron DM & NVX, AMX), Video Conferencing Systems, AV over IP, Audio DSP Systems, Projection Systems, Displays, Video Walls & Digital Signage, and RF Systems. TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers with a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500 across North America, Europe and Asia.
Requirements
- 3+ years of AV field service experience (5+ years of installation experience will be considered)
- Hands-on experience with Crestron and/or AMX systems — this is a must
- Strong troubleshooting instincts — you know how to isolate a problem and own it through resolution
- Comfortable working independently in executive and customer-facing environments
- Own basic hand tools and understand proper field practices
- Strong written and verbal communication skills
Nice To Haves
- CTS certification — highly preferred
- Two-year technical degree or equivalent hands-on experience
Responsibilities
- Diagnosing and resolving system, signal, and connectivity issues across complex AV environments
- Performing preventative maintenance on client systems
- Conducting site surveys to support service agreements and quotes
- Writing clear service reports and maintaining system documentation
- Managing multiple service calls and priorities independently across the CT/MA territory
- Interfacing directly with enterprise-level clients — you're the face of the operation in the field
- Mentoring junior and intermediate technicians when the opportunity arises
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
