Audio Visual Quality Control Technician

Nationwide Video • Irvine, CA

11d

About The Position

The Quality Control Technician II performs quality control procedures in the time allotted in Nationwide’s QC Handbook on all rental equipment and assists the warehouse as needed. This position reports to the local Office Manager.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Quality Control:
Conduct quality control testing on all equipment in existing and new products in accordance with the “QC Handbook”, which governs procedures, specifications, safe practices, troubleshooting, testing times, etc. for equipment owned by Nationwide in the predetermined amount of time given for each item.
Warehouse Support:
Support all warehouse functions including: palletizing, de-palletizing, in-bound/outbound order verification, shipping/receiving duties (including lift truck and box operation), etc. as needed.
Maintain housekeeping standards in assigned area(s). Conform to 6S process.
Training:
Successfully complete technical courses
Technical Competencies:
Broad QC problem solving and troubleshooting skills such as root cause research, convergence, bore sight adjustments, board level diagnosis, and minor adjustments and repair
Basic to broad knowledge of AV manufacturers, products, and software such as cameras, intercom, freespeak, LED and projection
Broad knowledge of safety procedures and proper disposal process for AV products
Additional professional skills include:
Broad Data Entry Skills
Broad Mechanic and Electronic Skills
Broad Math Aptitude
Broad Organizing Skills
Broad Telephone Handling and Etiquette
Broad Email Response Handling and Etiquette
Broad Oral Communication Skills
Basic Professionalism
Basic Teamwork and Conflict resolution Skills.
Broad Time Management Skills
Basic Web Research & Information Management Skills
Basic Microsoft Office Skills (Excel, PowerPoint, Outlook, Word)
Supervisory Responsibilities:
There are no supervisory responsibilities for this position.

Work Environment:

Work is regularly performed in a combination of office and warehouse environments and is regularly exposed to heavy machinery and noise.

This role routinely used standard office equipment such as computers, phone, photocopiers, filing cabinets, and fax machines.

Work Environment:

Work is regularly performed in a combination of office and warehouse environments and is regularly exposed to heavy machinery and noise.

This role routinely used standard office equipment such as computers, phone, photocopiers, filing cabinets, and fax machines.

Requirements

• 1-3 years of experience in performing QC functions on AV products
• Completed technical courses on AV products
• High School Diploma
• Broad QC problem solving and troubleshooting skills such as root cause research, convergence, bore sight adjustments, board level diagnosis, and minor adjustments and repair
• Basic to broad knowledge of AV manufacturers, products, and software such as cameras, intercom, freespeak, LED and projection
• Broad knowledge of safety procedures and proper disposal process for AV products
• Broad Data Entry Skills
• Broad Mechanic and Electronic Skills
• Broad Math Aptitude
• Broad Organizing Skills
• Broad Telephone Handling and Etiquette
• Broad Email Response Handling and Etiquette
• Broad Oral Communication Skills
• Basic Professionalism
• Basic Teamwork and Conflict resolution Skills.
• Broad Time Management Skills
• Basic Web Research & Information Management Skills
• Basic Microsoft Office Skills (Excel, PowerPoint, Outlook, Word)

Nice To Haves

• 3+ years of experience in performing QC functions on AV products
• Live show site experience preferred
• Technical Certification in a related field

Responsibilities

• Conduct quality control testing on all equipment in existing and new products in accordance with the “QC Handbook”
• Support all warehouse functions including: palletizing, de-palletizing, in-bound/outbound order verification, shipping/receiving duties (including lift truck and box operation), etc. as needed.
• Maintain housekeeping standards in assigned area(s). Conform to 6S process.
• Successfully complete technical courses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees