Audio Visual Onsite Support Technician

OfficePro • Charlotte, NC

22d • Onsite

About The Position

OfficePro, Inc, a Washington DC based end-user training and adoption company, is in need of an On-Site Audio- Visual Technician to assist our client with AV Room testing and troubleshooting of conference room spaces at a fun, fast pace high profile client! This is a 2 MONTH long term contract position to begin in January, 2026 and conclude end of March, 2026 with a potential for extension 40 hours per week Monday - Friday 8:00 am - 5:00 pm

Requirements

• The technician should have strong experience with Biamp Tesira software
• High familiarity and previous experience with Microsoft Teams setup with Crestron Flex and NewTek Tricaster functions.
• Ability and experience to troubleshoot Crestron NVX video systems, Crestron control systems and Shure wireless microphones
• An experienced technician that can assist with event support including set up of all-hands calls
• Familiar with Audio Visual Commercial AV Space and equipment
• Previous experience testing AV Conference Space equipment and AV Software (i.e. Crestron, Cisco, Poly, Logi)
• Previous experience testing and troubleshooting Unified Communications such as Zoom, MS Teams, Webex, Google, Etc.
• Experience with VTC hardware
• Familiar with AV signal flow including DSP (Biamp) testing
• Previous experience with AV equipment troubleshooting and White Glove Support
• Experience with NanolumenLED Walls
• Experience with NewTek TriCaster video production Suite
• Ability to Commute: Charlotte, NC 28277 (Required)

Nice To Haves

• Crestron Control AV: 2 years (Preferred)
• Biamp: 2 years (Preferred)
• Video Wall: 1 year (Preferred)
• Tricaster NewTek: 1 year (Preferred)

Responsibilities

• Onsite Support, Troubleshooting capabilities, and white glove support of:
• Auditorium with Midas 40 channel mixing board
• Biamp DSP for auto-mix meetings
• Shure wireless microphones, NanoLumens LED wall
• NewTek TriCaster video production suite
• Large meeting rooms with Biamp DSP, Crestron Flex Teams system
• Flex spaces with Crestron NVX video systems, Crestron control systems and Shure wireless microphones
• Other spaces with similar technologies for Audio, Video, Control and Unified Communications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed