Audio/Visual Banquet IT - Sun Mountain Lodge Winthrop, WA

Hotel Equities • Winthrop, WA

3h • Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable and guest-focused Audio/Visual Banquet IT Support for Sun Mountain Lodge in Winthrop, WA. This role is responsible for the setup, operation, and troubleshooting of audio/visual and basic IT equipment, ensuring a seamless execution of meetings, conferences, weddings, and events, while providing exceptional service to guests and event organizers. The ideal candidate is proactive, customer-focused, and comfortable working in a fast-paced hospitality environment.

Requirements

• Basic knowledge of networking, Wi-Fi connectivity, and troubleshooting
• Strong problem-solving skills and ability to think quickly under pressure
• Excellent communication and customer service skills
• Ability to work independently and collaboratively with multiple departments
• Flexible and adaptable to changing event needs and schedules

Nice To Haves

• Previous experience with audio/visual equipment, IT support, or event technology

Responsibilities

• Set up, test, and operate audio/visual equipment for events, including microphones, speakers, projectors, screens, and video conferencing tools
• Provide on-site technical support during events to ensure smooth operation and quick resolution of issues
• Coordinate with event planners, banquet staff, and clients to understand technical needs and deliver on expectations
• Troubleshoot A/V and basic network connectivity issues in a timely and professional manner
• Maintain and organize A/V equipment inventory, ensuring all items are in working order
• Perform routine equipment checks, maintenance, and updates
• Assist with event room setup as needed, including staging and cable management
• Ensure all equipment is set up safely and in compliance with lodge standards
• Provide clear instructions or demonstrations to guests using A/V equipment
• Support hybrid or virtual event needs, including video conferencing platforms

Benefits

• Medical, dental, vision insurance available for full-time employees and their families
• Short-term and Long-term Disability Insurance
• Supplemental Life Insurance
• Flexible Savings Account
• 401k with up to a 5% company match (after 6 months of employment)
• Vacation Time - 80 hours on your first 3 years of service
• Sick Time – 1 hour accrued per 30 hours worked
• Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees