Activities Clerk - Sun Mountain Lodge Winthrop, WA

Hotel Equities • Winthrop, WA

3h • Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable and guest-focused Activities Clerk for Sun Mountain Lodge in Winthrop, WA. This role is responsible for coordinating recreational activities, assisting guests with rentals and reservations, and ensuring a safe, welcoming, and enjoyable lake experience. The ideal candidate thrives in an outdoor environment, delivers exceptional customer service, and maintains strong attention to detail.

Requirements

• Strong communication and interpersonal skills
• Basic computer skills and ability to learn reservation/POS systems
• Ability to work independently and as part of a team
• Comfortable working outdoors in varying weather conditions
• Must be reliable, punctual, and detail-oriented

Nice To Haves

• Previous customer service or hospitality experience preferred

Responsibilities

• Greet guests and provide information on lake activities, amenities, and safety guidelines
• Coordinate and manage rentals (kayaks, paddleboards, canoes, etc.) and track usage
• Process reservations, payments, and waivers accurately using internal systems
• Monitor lake activity areas to ensure guest safety and compliance with lodge policies
• Maintain the cleanliness and organization of the lake office, dock, and equipment areas
• Conduct routine inspections of recreational equipment and report maintenance needs
• Assist with the setup and coordination of scheduled activities and group events
• Enforce safety procedures and respond appropriately to guest concerns or incidents
• Collaborate with other departments to enhance the overall guest experience

Benefits

• Medical, dental, vision insurance available for full-time employees and their families
• Short-term and Long-term Disability Insurance
• Supplemental Life Insurance
• Flexible Savings Account
• 401k with up to a 5% company match
• Vacation Time - 80 hours on your first 3 years of service
• Sick Time – 1 hour accrued per 30 hours worked
• New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees