Audio Visual and Collaboration Technology Specialist

Ames Construction•Burnsville, MN

3d•$65,000 - $85,000•Onsite

About The Position

Ames Construction has been building America for more than 60 years, and the people who work here are the reason we continue to succeed. We are a full-service, heavy civil and industrial contractor building critical infrastructure, including highways, bridges, mines, dams, rail, and more. Our teams take on challenging projects that keep communities safe, supply chains moving, and the country connected. At Ames, we are Fueled by Family and Driven by Ownership. That means we look out for one another, take pride in what we build, and take responsibility for our actions, our results, and the long-term health of the company. Guided by our core values of People, Team, Our Bond, Persistence, and Vision, we do what we say we will do, push through challenges and deliver work we’re proud of. When you join Ames, you’re joining a company built for long-term success — where skilled people, strong teams, and disciplined execution come together to build careers and a better future. The Audio Visual and Collaboration Technology Specialist is responsible for the deployment, support, and day-to-day operation of conference room and meeting space technology across the organization. This role focuses on Microsoft Teams Rooms and related AV systems to ensure reliable, consistent, and professional meeting experiences. The position operates as a hands-on technical role and partners closely with IT, Facilities, and business stakeholders.

Requirements

Associate’s degree in Information Technology, AV Technology, Engineering, or equivalent experience
3 to 5 years of hands-on experience supporting enterprise AV or collaboration technology
Strong experience with Microsoft Teams Rooms or similar conferencing platforms
Working knowledge of AV equipment including displays, cameras, microphones, and control systems
Basic understanding of networking concepts related to AV systems
CTS certification (or ability to obtain within a specified timeframe)
Strong troubleshooting and problem solving skills
Self-motivated and able to manage workload independently with minimal supervision
Clear and professional communication skills
Valid driver’s license

Responsibilities

Deploy, configure, and support Microsoft Teams Rooms and associated AV hardware
Provide hands-on support for cameras, microphones, speakers, displays, and room controllers
Troubleshoot and resolve conference room and collaboration technology issues
Serve as the primary technical resource for AV and room technology support
Partner with Facilities on room builds, renovations, cabling, power, and mounting
Coordinate with vendors and installers for AV equipment installation and repairs
Maintain AV standards, room configurations, and technical documentation
Ensure a consistent user experience across conference rooms and offices
Support executive and leadership meetings requiring advanced AV setup
Monitor room health and proactively address reliability or performance issues
Assist with inventory tracking and lifecycle replacement planning
Provide basic user training and quick reference guides for room technology
Ensure AV systems align with IT security, network, and compliance standards
Ability to evaluate, recommend, and adopt new AV and collaboration solutions as they become available to improve future meeting capabilities
Ability to support executive level users calmly and effectively
Ability to document standards and procedures
Other responsibilities as assigned