Attractions Team Member B - Dollywood Theme Park - Seasonal

Dollywood Parks & Resorts•Pigeon Forge, TN

40d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking an Attractions Team Member B who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Attractions Team Member B checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Attractions Team Member B is responsible for all aspects of assigned attraction, to include safety, friendliness, cleanliness and line speed within assigned areas. This is to be done in a manner consistent with the values and mission of The Dollywood Company. Additionally, the ideal candidate must be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Minimum 14 years of age
Basic computer skills
Must successfully complete a pre-employment background check and drug screen
Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
Must be willing to constantly improve
Must have professional appearance with good personal hygiene
Must promote and support a "team" work environment by cooperating and helping co-workers
Must adapt to changes easily
Must tolerate a fast-paced, hectic environment
Must show appreciation to others
Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
Willing to work in any assigned area of Attractions and perform other functions as assigned

Responsibilities

Operate ride controls/control panels in all weather conditions
Verbally communicate and enforce Safety rules
Steady Guests while entering/exiting ride vehicles during evacuations
Inspect safety equipment prior to use
React calmly and quickly in stressful/emergency situations. Physically assist Guests throughout the ride/attraction as required
Visually observe Guest actions during ride operations to prevent safety hazards
Visually ensure Guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction
Complete required safety paperwork on a daily basis
Initiate friendly interaction with Guests
Keep ride/attraction area clean
Work varying hours and at different areas when needed
Complete ride/attraction safety ride-a-round/walk through if/when required
Properly train to follow all centralized measuring guidelines
Maintain confidentiality at all times
Follow all safety standards to include reporting any violation of standards