About The Position

In this role, you will be responsible for investigating and resolving attorney‑represented bodily injury claims within our Extended Handler Bodily Injury (EHBI) Casualty Unit. This includes confirming the facts of loss for complex automobile accidents, determining coverage, liability, and damages, and negotiating settlements within assigned authority limits. The role also includes mentoring and supporting junior team members, helping to drive consistent, high‑quality claim handling and development across the team. We are seeking an experienced Attorney-Repped Bodily Injury Consultant. The ideal candidate will be comfortable navigating technology and thrive when juggling multiple priorities efficiently. Is highly organized, detail-oriented, and adaptable, with effective verbal and written communication abilities. Experience handling AL injury claims is highly desirable.

Requirements

  • Analytical Thinking
  • Auto Insurance Claims
  • Bodily Injury Claims
  • Injury Assessment
  • Negotiation
  • Organizing
  • Prioritization

Nice To Haves

  • Experience handling AL injury claims is highly desirable.

Responsibilities

  • Determines subrogation or fraud potential and how to handle for complex cases
  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
  • Recognizes and identifies body parts of a vehicle and understanding other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
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