Senior Bodily Injury Claims Adjuster

Hagerty

1d•Remote

About The Position

As Senior Bodily Injury Claims Adjuster, you will handle all aspects of third and first-party injury claims resulting from personal auto losses, including the investigation, evaluation, and settlement of Medical Payments, Bodily Injury, and Uninsured/Underinsured Motorist Bodily Injury claims. You will be required to review policy documents and provide coverage analyses, determine settlement values, and manage litigation under moderate supervision using company guidelines.

Requirements

Must be licensed and bondable
Experience handling moderate to severe Bodily Injury and Uninsured/Underinsured Motorist Bodily Injury claims as well as complex coverage issues and litigated files in a multi-state area
Effective and efficient use of computer applications including MS Office products
Excellent organizational skills and written and verbal communication skills
Strong problem-solving skills
Knowledgeable in insurance products and expertise
Must be able to motivate, lead others, and act as a mentor
Must be detailed oriented
Must be able to maintain a high level of accuracy
Ability to work with highly confidential information
Ability to work independently

Nice To Haves

Experience in multiple jurisdictions is desired

Responsibilities

Make timely and appropriate contacts with necessary parties and take detailed recorded statements to determine liability and to obtain injury information
Determine and complete the appropriate level of investigation which includes but is not limited to reviewing policy contracts and communicating with underwriting for coverage determinations
Determine exposure, establish adequate initial reserves, and make timely adjustments to reserves as required
Promptly adjust personal lines auto claims across the United States while adhering to the company’s Best Practices and Fair Claim Handling Guidelines
Complete thorough coverage and liability investigations, assess the appropriate negligence percentage to the parties involved, and resolve disputes
Obtain and review necessary medical documentation in order to evaluate, negotiate and settle minor to severe bodily injury claims directly with claimants or their attorneys
Submit timely and accurate large loss reports to management
Collaborate with defense counsel to develop a litigation strategy and action plan to resolve claims that are in litigation
Analyze coverage and draft coverage letters
Consistently provide excellent customer service
Identify subrogation potential and pursue it when appropriate
Provide backup assistance to team members when necessary
Effectively manage workload and tasks to keep claims current and documented appropriately