Bodily Injury Claims Adjuster Non-Attorney Represented

GAINSCO • Richardson, TX

19h • Hybrid

About The Position

GAINSCO is looking to hire a Bodily Injury Claims Adjuster for our Claims
department. This individual should be looking to build a continued career within
the industry, as our company will be growing, and giving plenty of potential to
make advancements. This role will investigate, evaluate, negotiate, and resolve
auto claims. While maintaining full compliance with internal and external
quality standards and state specific regulations. As a Bodily Injury Claims
Adjuster, you’ll help customers get back on the road after an accident. Building
relationships with customers while working in a fast-paced environment and
managing the claims process from start to finish is a key aspect of this role.
You’ll have the support of a collaborative team and ongoing coaching from
leaders.

Requirements

• High School Diploma or Equivalent; Bachelor’s degree is preferred.
• To perform the essential functions of this job an active Texas or Florida Adjuster License will be required to comply with state and GAINSCO requirements.
• Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.
• All licenses must be maintained in accordance with state requirements.
• Minimum of Two years of experience in Auto Insurance as a Claims Adjuster is required.
• Minimum of Two years of experience interpreting policy language and state statute is required.
• Minimum of Two years of experience handling minor to moderately complexity of claims is required.
• One or more years of experience handling bodily injury claims is required.
• Ability to manage time while prioritizing multiple tasks.
• Have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
• Demonstrates a high commitment to quality.
• Possess strong negotiation and analytical skills.
• Ability to gather and analyze information to evaluate results and choose the best solution to the problem.

Nice To Haves

• Professional Insurance and/or Claims Designations are a plus.
• Knowledge of ImageRight and Claims Manager preferred.
• Strong track record of making sound coverage and liability decisions based on facts and investigations.

Responsibilities

• Strong knowledge and applications of auto policies, as well as state specific coverages.
• Assigns field appraisers to assist with investigation.
• Conducts telephone and electronic investigations as well as handles non-attorney represented injury claims.
• Handles non-attorney rep soft tissue bodily injury claims.
• Handles moderate to complex liability and coverage investigations with the ability to interpret policy language.
• Efficiency in time management, multi-tasking, and organizational skills to handle a high volume of claims.
• Gathers and evaluates complex coverage information, takes recorded statements, secures police reports, repair estimates and other related documents.
• Evaluates property damage and bodily injury, determines coverage and liability. Negotiates and settles bodily injury and liability claims.
• Initiate investigation of claims involving complex coverage claims, complex liability, and/or bodily injury claims (non-attorney represented), as well as questionable claims.
• Ensures legal compliance by following guidelines, company policies, as well as state and federal insurance regulations.
• Resolves claim by approving or denying documentation; calculating benefit due; initiating payment or composing denial letter.

Benefits

• Excellent benefits package: medical, dental, & vision insurance, life insurance, short-term and long-term disability insurance.
• Parental Leave Policy
• 401K + Company Match
• PTO Plan + Paid Company determined Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees