Attendant - Retail

Hard Rock InternationalBristol, VA
4d

About The Position

This individual is responsible for marketing Retail merchandise to guests and stocking the retail area.

Requirements

  • High School diploma or equivalent required .
  • Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience.
  • Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
  • Pertinent federal, state, and local laws, codes, and regulations.
  • Hard Rock operations.
  • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Communicate clearly and concisely, both orally and in writing.
  • Interpret and explain policies and procedures.
  • Consistently communicate effectively with guests, as well as all levels of team members.
  • Inspect and maintain areas for which responsible.

Nice To Haves

  • Prior experience in the Gaming industry strongly required.

Responsibilities

  • Markets retail merchandise to guests.
  • Stock and re-stock the Retail area to ensure an adequate inventory of all goods.
  • Perform cash and/or credit transactions with guests.
  • Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures.
  • Ensures guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines
  • Promotes positive public/employee relations at all times.
  • Maintains a clean, safe, hazard-free work environment within area of responsibility.
  • Performs all other related and compatible duties as assigned
  • Attend seminars when needed.
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