Retail Attendant

Suntex Marina Investors, LLC•Gilbertsville, KY

About The Position

The Retail Attendant is responsible for carrying out retail operations for the marina. The Retail Attendant’s primary responsibility is the customer. Every task at the marina from interfacing with the customer at the retail store, ensuring all needs are met for their boating experience; this must be done with the highest level of customer service in mind. The Retail Attendant projects a professional company image through all types of interaction. As this is a fast pace environment, must be able to work under pressure.

Requirements

Excellent customer service skills – known as someone who goes above and beyond
Must have a positive attitude
Must have highly effective communication skills and time management skills
Must be able to maintain a calm, positive attitude during periods of high activity
Ability to manage multiple project simultaneously
Excellent attention to detail.
Basic water safety skills
Must be able to pass a background check
Ability to work under pressure.
Must be able to work flexible hours on the needs of the property
General accounting knowledge and basic understanding of financial statements

Responsibilities

Receive money for purchases and calculate customers change, may have to operate cash register depending on the marina
Provides the highest level of customer and guest services, expedites any and all requests from vessels
Greet customers courteously and sell merchandise to them
Clean restrooms, docks, walkways, sidewalks, equipment and other areas as requested
Performs opening and closing job duties
Help customers find the item they desire to purchase on the shelves
Maintaining the outlook of the store. This implies cleaning, arranging, and when necessary stocking the shelves
Ensure excellent retail experiences to customers
Maintains awareness of safety issues and reports them immediately to supervisor
Other duties as assigned by management