Attendant - Casino Service Bar

Hard Rock Hotel & Casino OttawaCincinnati, OH

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: RESPONSIBILITIES: Pick up fully loaded carts from Warehouse and stocking deliveries in the service bars Following the Ohio health and Hard Rock sanitation standards, maintain and clean the service bar area. This includes: Washing bar mats Cleaning glassware and restocking it Loading boxes and ensuring pars are met Stocking beer, wine, liquor and mixers Moping floor Emptying trash and delivering to the receptacle Cleaning, resetting coffee machines including espresso units Daily maintenance on Coke machine, including filling BIBs and nozzles Wiping shelving and maintaining a neat work environment Use DipIt in sinks nightly to clean Keep Beverage service well, neat and orderly throughout the shift Perform timely service in a friendly and courteous manner Initiates and engages in conversation with all guests in a professional and friendly manner Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises Communicates with management to rectify all customer needs, comments, or incidents Adheres to all established policies, procedures, and guidelines ESSENTIAL JOB FUNCTIONS: This person is responsible for providing superior guest service to ensure that their all guests have an unforgettable experience. Stocking and efficient service across the casino floor QUALIFICATIONS: Attention to detail Positive can do attitude Customer service Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Requirements

  • Attention to detail
  • Positive can do attitude
  • Customer service

Responsibilities

  • Pick up fully loaded carts from Warehouse and stocking deliveries in the service bars
  • Following the Ohio health and Hard Rock sanitation standards, maintain and clean the service bar area.
  • Washing bar mats
  • Cleaning glassware and restocking it
  • Loading boxes and ensuring pars are met
  • Stocking beer, wine, liquor and mixers
  • Moping floor
  • Emptying trash and delivering to the receptacle
  • Cleaning, resetting coffee machines including espresso units
  • Daily maintenance on Coke machine, including filling BIBs and nozzles
  • Wiping shelving and maintaining a neat work environment
  • Use DipIt in sinks nightly to clean
  • Keep Beverage service well, neat and orderly throughout the shift
  • Perform timely service in a friendly and courteous manner
  • Initiates and engages in conversation with all guests in a professional and friendly manner
  • Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
  • Communicates with management to rectify all customer needs, comments, or incidents
  • Adheres to all established policies, procedures, and guidelines
  • This person is responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.
  • Stocking and efficient service across the casino floor

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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