Attendance SPOC

Ford•Brook Park, OH

17h•Onsite

About The Position

National Attendance Program (NAP) & Leave Administration Ensure accurate and compliant administration of FMLA, MLOA, bereavement, and other leaves of absence in accordance with National Agreement, company policy, local contractual agreements, and applicable regulations Serve as Subject Matter Expert (SME) for line management on NAP policies, FMLA regulations, and attendance program interpretation Conduct and document corrective action discussions for chargeable absences, notification failures, and tardiness in partnership with supervisors Accurately document outcomes of corrective action hearings and disciplinary processes Monitor and follow up with line management to resolve open NAP, tardiness, and leave-related issues Audit and correct Time Worked/Off System (TWOS) coding for attendance and tardiness Maintain all required documentation related to FMLA administration and ensure compliance with recordkeeping requirements Assist in the 5-day quit process for job abandonment cases Coordinate with local medical department to ensure smooth processing of medical leaves and fitness-for-duty evaluations Build trusted relationships with line managers by providing expert guidance on complex attendance and leave situations Collaborate with HR colleagues on employee lifecycle transactions involving leave administration (separations, reinstatements, transfers) Apply root cause corrective action (RCCA) methodologies to identify and recommend opportunities to streamline attendance processes Participate in continuous improvement initiatives to enhance HR service delivery and employee experience Perform general administrative tasks including filing, document organization, and front-desk coverage as needed Support HR team with employee data audits and HRIS system integrity checks Participate in cross-functional HR projects to gain exposure to recruiting, onboarding, compensation, and employee relations Attend employee relations meetings and union-management discussions to develop broader labor relations knowledge Provide backup support for employee onboarding coordination and new hire orientation during peak periods Partner closely with HR Specialist - Employee Lifecycle Coordination to ensure seamless employee experience across attendance, leave, and lifecycle transitions Established and active employee resource groups This role requires onsite presence at Cleveland Engine Plant to fulfill job responsibilities and build relationships with plant leadership and employees. Physical Requirements: Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, or climbing. Many responsibilities require good use of the hands and fingers for repetitive hand-finger actions. Working conditions occur within low to moderate noise levels related to the use of standard office equipment. Schedule: Flexibility to work varied shifts including mornings, evenings, and weekends depending on plant operational needs. Primary schedule is Monday -Friday 7 am - 3 pm but will need to be able to support other shifts as needed.

Requirements

Bachelor's degree in Human Resources, Business Administration, Legal Studies, or related field required
Equivalent combination of education and relevant work experience may be considered
Knowledge of FMLA, ADA, workers' compensation, and leave administration regulations
Familiarity with collective bargaining agreements and labor relations practices
Experience using HRIS systems and timekeeping software (e.g., Oracle, SAP, Workforce One, Kronos)
Exposure to employee relations, conflict resolution, or HR investigations
Experience in manufacturing plant or distribution center environment
Attention to Detail and Accuracy
Compliance and Regulatory Knowledge
Data Analysis and Reporting
FMLA and Leave Administration
HRIS and Timekeeping Systems
Interpersonal Communication
Microsoft Excel (Advanced)
Policy Interpretation and Application
Problem Solving and Root Cause Analysis
Stakeholder Management
Subject Matter Expertise Development
Union/Labor Contract Administration

Responsibilities

Ensure accurate and compliant administration of FMLA, MLOA, bereavement, and other leaves of absence
Serve as Subject Matter Expert (SME) for line management on NAP policies, FMLA regulations, and attendance program interpretation
Conduct and document corrective action discussions for chargeable absences, notification failures, and tardiness in partnership with supervisors
Accurately document outcomes of corrective action hearings and disciplinary processes
Monitor and follow up with line management to resolve open NAP, tardiness, and leave-related issues
Audit and correct Time Worked/Off System (TWOS) coding for attendance and tardiness
Maintain all required documentation related to FMLA administration and ensure compliance with recordkeeping requirements
Assist in the 5-day quit process for job abandonment cases
Coordinate with local medical department to ensure smooth processing of medical leaves and fitness-for-duty evaluations
Build trusted relationships with line managers by providing expert guidance on complex attendance and leave situations
Collaborate with HR colleagues on employee lifecycle transactions involving leave administration (separations, reinstatements, transfers)
Apply root cause corrective action (RCCA) methodologies to identify and recommend opportunities to streamline attendance processes
Participate in continuous improvement initiatives to enhance HR service delivery and employee experience
Perform general administrative tasks including filing, document organization, and front-desk coverage as needed
Support HR team with employee data audits and HRIS system integrity checks
Participate in cross-functional HR projects to gain exposure to recruiting, onboarding, compensation, and employee relations
Attend employee relations meetings and union-management discussions to develop broader labor relations knowledge
Provide backup support for employee onboarding coordination and new hire orientation during peak periods
Partner closely with HR Specialist - Employee Lifecycle Coordination to ensure seamless employee experience across attendance, leave, and lifecycle transitions