Asst Store Director TFM
About The Position
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with employees, vendors, buyers, and district directors. Supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Requirements
- High school diploma/GED, 3-5 years in supermarket industry and completion of management training program, or equivalent combination of education/experience
- Effective leadership, interpersonal communication, and customer service skills
- Ability to work in a fast-paced environment; strong time management skills
- Sound judgement/problem solving and decision making skills
- Ability to create operating budgets/financial forecast
- Comprehensive knowledge of store operations and human resource functions
Responsibilities
- Drive the financial performance and sales of the store by reviewing and evaluating P&L (Profit & Loss) statements
- Manage and assist in budgeting, forecasting and controlling expenses to confirm they are indexed to sales
- Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
- Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Model and demonstrate exceptional customer centered standards to store associates by following and training the Clean, Fast, & Friendly service model
- Manage, support and ensure customer needs, complaints, and issues are successfully resolved
- Develop and implement action plans to correct deficiencies
- Provide process improvement leadership to ensure a high-quality customer experience.
- Lead management team effectively by touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
- Introduce and lead company change efforts; and providing clear expectations and guidance to implement business solutions.
Benefits
- The Company offers competitive medical, dental, vision, and supplemental benefits to its team members.
- Team Members are also able to participate in the company's 401k plan that includes a safe harbor match.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
