ASST MANAGER - RETAIL

The Venetian Resort Las VegasLas Vegas, NV
55d

About The Position

The Primary responsibility of the Assistant Manager - Retail is to supervise and support the retail team, oversee daily operations, and ensure a seamless guest experience across The Venetian and Palazzo retail stores. This role requires effective team management, guest service excellence, and adherence to operational standards in line with department and resort policies. All duties are to be performed in accordance with department and The Venetian Resort's policies,

Requirements

  • 21 years of age.
  • Proof of authorization/eligibility to work in the United States.
  • High School Diploma or equivalent.
  • Must be able to obtain and maintain a Health Card, Alcohol Awareness Card (TAM) and any other certification or license, as required by law or policy.
  • 2 years Retail Management Experience.
  • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
  • Must be able to work varied shifts, including nights, weekends and holidays.

Nice To Haves

  • Bachelors/ Associates Degree preferred or Equivalent Experience.

Responsibilities

  • Oversee retail clerks, providing guidance and coaching to ensure high performance and professional development.
  • Supervise the delivery of guest service standards to ensure an exceptional guest experience.
  • Coordinate daily operations, including scheduling, inventory oversight, and floor organization to maintain an efficient and well-presented store environment.
  • Maintain optimal product presentation, ensuring displays are refreshed and well-organized
  • Contribute ideas for new products and services to enhance the retail experience and meet evolving guest preferences.
  • Train new team members on store procedures, guest service standards, and product knowledge to build a competent and customer-focused team.
  • Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
  • Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
  • Safety is an essential function of this job.
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Accommodation

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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