Asst Manager-Retail

Verizon • Chicago, IL

11d • $42,000 - $55,000 • Onsite

About The Position

You'll inspire a sales team and create exceptional customer experiences in one of our retail stores. In this role, you’ll help inspire store teams and develop the best sales specialists by driving sales targets to financials and store merchandising. You’ll create a superior in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services. Leading your team by resolving customer issues and assisting with customer transactions. Inspiring, training, and coaching your team to deliver an exceptional customer experience. Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas. Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality). Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness. Managing store merchandising and planogram compliance in accordance with company expectations. Completing store opening and closing activities. We’re hiring immediately and this isn’t your average leadership position! You can earn between $42,000 and $55,000 annually in base pay, plus up to $21,000 a year in commissions if your team hits all your sales goals. Planning to go above and beyond? Our top performers increase their commission payouts by an additional $3,000 annually. Compensation varies by geography, hours worked, and performance. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered! Best in class medical, dental, and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives Five weeks of paid time off (vacation, holidays, and personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8K per year in tuition assistance Discounts up to 50% off on Verizon products and services Additional employee discounts on attractions, automotive, travel, and more

Requirements

• Associate’s degree or two or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends and holidays.
• Willingness to work additional shifts, if necessary, typically during the summer months, November through December, and/or during peak vacation periods.

Nice To Haves

• Demonstrated ability to drive positive results in a cohesive environment with individual commission structure.
• Demonstrated skill in negotiation and conflict negotiation and the ability to build trust and act as an influencer.
• Strong written and oral communication skills.
• Demonstrated ability to balance multiple, sometimes competing priorities in a fast-paced environment.

Responsibilities

• Leading your team by resolving customer issues and assisting with customer transactions.
• Inspiring, training, and coaching your team to deliver an exceptional customer experience.
• Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas.
• Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality).
• Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness.
• Managing store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.

Benefits

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, and personal days)
• 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees