Asst General Manager
About The Position
We’re looking for passionate individuals ready to bring their hospitality skills to life—or eager to learn and grow in a dynamic environment with real opportunities for advancement. Don’t miss your chance to be part of something extraordinary! In your role as Assistant General Manager, you will act as a hands-on leader for all operating departments. Your primary responsibility will be to execute the duties of your position in alignment with our service culture, thereby driving the success of our company. To be effective in this role, it is essential that you bring the necessary expertise and professionalism to ensure our operations run smoothly, efficiently, and with excellence.
Requirements
- Minimum 7 years of hands-on experience in large-scale resort operations.
- At least 5 years of related hospitality experience.
- 5+ years in a managerial or director-level role.
- Previous experience in timeshare operations required.
- Exceptional verbal and written communication abilities.
- Proven experience in safety, security, and risk management.
- Strong understanding of finance, budgeting, scheduling, payroll, and project management.
- Demonstrated ability to build and sustain a high-engagement service culture.
- Proficient in relevant computer systems and software.
Responsibilities
- Builds and leads Association(s) operating and retail budgets.
- Develops and maintains cost & labor controls
- Conducts daily inspections of units, buildings, and grounds, noting deficiencies of Team Members, contractors and the physical appearance of property.
- Determines most appropriate and efficient method to address and seek innovative solutions.
- Monitor daily service levels in customer interactions.
- Remains alert to potential problems or areas of concern, ensuring appropriate action.
- Coaches, guides, and directs seven (7) department leaders.
- Counsels' direct reports on job-related matters.
- Guides and advises employees to achieve established goals and objectives.
- Leads engagement activities with the community and the region. Champion of the Grand Impact Committee for the property.
- Lead daily leadership stand up meetings.
- Participate in department-specific meetings.
- Lead monthly staff meetings for the Executive Leadership.
- Lead quarterly team member town hall events & engagement.
Benefits
- medical, dental and vision insurance
- 401K plan
- Paid Time Off (PTO) program
- extraordinary travel benefits - Now available on day one of employment!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
