Asst General Manager
About The Position
The Assistant General Manager (AGM) serves as the on-site operational leader of the hotel and is fully responsible for the daily execution of all departments in the absence of the General Manager. The AGM ensures that all shifts are properly staffed, operational standards are consistently met, and the hotel operates in a safe, profitable, and guest-focused manner. This position requires hands-on leadership across all departments while maintaining accountability for guest service, revenue performance, labor productivity, compliance, and brand standards. The AGM models professional leadership behaviors, drives operational excellence, and ensures consistent execution of company and brand standards.
Requirements
- Minimum of 5 years progressive hotel experience OR
- 2-year degree with 3+ years related experience OR
- 4-year degree with 1+ year related experience
- Supervisory experience required.
- Strong knowledge of Front Office operations and hotel revenue management.
- Proficient in Windows systems, spreadsheets, and word processing.
- Familiar with corporate programs and brand initiatives.
- Strong leadership, decision-making, and conflict-resolution skills.
Responsibilities
- Operational Leadership & Shift Accountability
- Front Office Management & Guest Experience
- Revenue & Financial Performance
- Staffing, Training & Accountability
- Compliance & Brand Standards
- Administrative & Reporting Duties
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
