NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. DOF’s Customer Operations Division has oversight of the Department of Finance business centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses. The Land Records Division and its Office of the City Register record and maintain all official documents related to real estate, including deeds, mortgages, and leases. The division has offices in every borough except for Staten Island, where the Office of the County Clerk provides these functions. Land Records records approximately 550,00 documents annually and collects over $5 billion annually in real property transfer and mortgage recording taxes. The Division maintains and updates New York City property ownership records and provides review and research services for those records. The Land Records Division also administers the property tax lien sale for property tax enforcement, interacting with the NYC Law Department, the Mayor’s Office of Management and Budget, and the Lien Trust Program. The Land Records Research Library maintains land record books and microfilm for all four boroughs of New York City. These materials constitute permanent public records and must, by law, be made available for public inspection upon request. Historically, each borough managed its own collection of land record books and microfilm reels. Researchers seeking records prior to 1965 (records from 1965–present are available on ACRIS) were required to visit the respective borough office to access these materials. In 2022, approximately 30,000 land record books and 1 million microfilm reels were consolidated into a single Research Library housed within the Queens City Register Office. The Queens Assistant Deputy City Register is responsible for ensuring the proper maintenance, preservation, and accessibility of these records, as required under New York State Real Property Law. These responsibilities are mandated and regulated across multiple levels of government.
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Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees