Associate VP, Technology Solutions

Humana

6d • Remote

About The Position

Become a part of our caring community and help us put health first The Associate Vice President, Home Solutions Shared Services & Strategy, will lead the technology strategy and implementation for Home Solutions across IT Shared Services, Home Health, Trilogy, One Home Health/DEM/Infusion, Referral Intake, Finance, Sales and Marketing. This position requires an individual with a thorough understanding of home health operations and how to support these operations with technology, given that the role will be asked to balance continuing ongoing business with the legacy applications of today while implementing the innovative cloud and SaaS-based platform of the future. The individual in this role will have frequent interaction with and be accountable to the senior leaders of Humana’s Home Solutions line of business.

Requirements

• Bachelor’s degree (or equivalent) in Computer Science, Information Technology, Engineering or a comparable technical discipline.
• 10+ years of progressive technology leadership experience, with a demonstrated ability to build high performing teams including attracting, developing, and retaining key technical talent.
• Proven track record (5+ years) of leading teams through complex transformation initiatives in a highly regulated environment, including migration from legacy to new platforms and delivering high-visibility programs within tight timelines.
• Excellent business acumen, communication, and change management skills; able to influence across all levels of the organization and be seen as a key partner to operations.
• Extensive experience in strategic planning, budgeting, allocation and vendor negotiations / management, including outsourcing and offshoring for select activities.

Nice To Haves

• Master’s degree (or equivalent, including equivalent work experience) in Computer Science, Engineering, Business, Healthcare Administration, or related field.
• Proven capability of delivering in a highly matrixed environment, leveraging and holding accountable cross-functional and outsourced teams for DevOps, Architecture, Security and other key functions.
• Familiarity with Humana’s technology platforms and governance frameworks.

Responsibilities

• Technology Strategy & Planning: Develop and execute a strategic technology 18 month roadmap that balances legacy platform management to support ongoing business with a rapid transition to a modern core administration platform that will support the home solutions business. Also complete specific 3 year strategies across all platforms within Home Health. This is in full support of Home Solutions 5 year growth plan.
• Technology Leadership: Provide executive level oversight to ensure reliable operation, optimization and compliance with current technology systems that provide access to care for the home solution patients.
• Project Management: Lead the rapid implementation, integration and adoption of a new home solutions core platform, ensuring a seamless migration of this high-visibility effort on tight timelines while minimizing disruption to current business operations.
• Business Case & Financial Acumen: Integrate business ROI with technology solutions, making informed decisions that align with the company's financial goals and deliver the needed solutions within budget.
• Compliance: Ensure adherence to regulatory requirements, working closely with CMS, state and contractual guidelines to maintain compliance.
• People Management: Lead a significant team with a focus on employee satisfaction, professional development, and performance management, including maintaining needed legacy skillsets while developing the new skills needed to transition the team along with the technology.
• Innovation: Ability to analyze complex technical and operational issues and develop innovative solutions. Drive continuous improvement and innovation within the core administration IT department, staying abreast of emerging technologies and industry trends.
• Business Partnership: Team-oriented approach with a focus on collaboration and partnership across departments – be seen as the trusted partner for business operations.
• Tracking Success: Monitor and report key performance indicators for both legacy and modern platforms, providing actionable insights and executive recommendations.
• Vendor Management: Oversee vendor selection, contract negotiations, and ongoing management for outsource and global technology partners on both labor and software.

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive