Associate, Transformation & Innovation

ECRI•Whitemarsh Township, PA

1d•Remote

About The Position

At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. The Most Trusted Voice in Healthcare ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include: Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations. Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain. ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally. The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees. It's what makes ECRI unique, and why we are the most trusted voice in healthcare. The Transformation & Innovation Associate supports the Director of Transformation and Innovation and the broader Transformation and Innovation (TI) team in advancing ECRI's mission to reduce preventable harm and promote safe and effective care for all. The SI team focuses on identifying prospective client needs in new spaces and markets where ECRI can develop and provide solutions, and this role is central to enabling that work through rigorous analysis, disciplined execution, and effective collaboration. The Associate contributes to a wide range of strategic activities — including long-range planning, market and competitive intelligence, business development, corporate development and cross-organizational initiative execution — and is expected to develop a strong understanding of ECRI's business segments, target markets, and unique competencies. This is a high-visibility role offering significant exposure to senior leadership and requiring a curious, analytically strong contributor who thrives in a dynamic environment, takes ownership of their work, and translates complex information into clear, actionable insights that support results. The right candidate gets their work in front of people early, uses what they learn to move faster, and brings clarity to what needs to get done without being told to. They own their work from start to finish — tracking their own progress, and flagging problems the same day they surface along with a suggested way forward. They build relationships across the organization, bring in the right voices early, and see collaboration as a way to produce better work, not just check a box. They know when a decision needs to go up the chain and when to make a reasonable call and keep moving. The person who succeeds here doesn't wait for things to settle — they drive toward outcomes and keep the team informed along the way. Performance will be measured by how quickly you produce results, the quality of what you deliver, and how well you manage yourself in a fast-moving environment.

Requirements

2–4 years of professional experience in investment banking, strategy, management consulting, corporate development, transaction advisory services, healthcare analytics, or a related field; or demonstrated equivalent through graduate-level academic work.
Hands-on experience conducting structured research, market analysis, or competitive intelligence using publicly available and/or proprietary data sources.
Strong analytical and critical thinking skills, with the ability to synthesize large volumes of information into clear insights and recommendations.
Sound business acumen with the ability to construct and communicate compelling business cases.
Excellent written and verbal communication skills, including the ability to prepare executive-level presentations and written deliverables for a wide range of audiences.
Proven ability to manage multiple workstreams simultaneously with attention to detail and a commitment to accuracy.
Bachelor's Degree required
Advanced proficiency in Microsoft Office 365, with particular strength in PowerPoint (executive presentations) and Excel (data analysis and modeling)

Nice To Haves

Demonstrated interest in healthcare safety, health policy, health technology, or related fields — ideally through internships, research, or academic experience.
Master's degree (MBA, MHA, MPH, or equivalent) is a plus.
Degree in business, public health, health administration, economics, life sciences, or a related field preferred.
Experience with Smartsheet or similar project management and work tracking platforms preferred.
Familiarity with CRM platforms, particularly HubSpot, preferred.
Experience with business intelligence and data visualization tools (e.g., Microsoft Power BI, Tableau) preferred.
Experience with market research platforms (e.g., Definitive Healthcare, PitchBook, KLAS, CB Insights) is a strong plus.
Coursework or certification in strategy, healthcare management, data analytics, or project management is a plus.

Responsibilities

Partner actively with team members and cross-functional colleagues across ECRI's business lines — including consulting, product development, marketing, government affairs, and the enterprise PMO — to support the execution of new initiatives from concept through delivery.
Collaborate with process owners, project leads, and stakeholders to ensure initiative workstreams are clearly scoped, milestones are tracked, and deliverables are met on time and to standard.
Maintain a consistent focus on driving measurable outcomes; contribute to the definition, tracking, and reporting of KPIs for active initiatives and strategic priorities.
Support the connection of current initiatives to broader organizational strategy, always considering market trends, prospective client needs, and ECRI's mission to advance evidence-based, safe healthcare.
Assist in supporting new business opportunities in a manner that moves prospective clients from awareness to assurance through ECRI's consultative services.
Assist in the development of internal and external messaging that articulates the value and importance of ECRI's patient safety mission to healthcare providers, payers, policymakers, and other stakeholders.
Support the preparation of responses to RFPs, thought leadership materials, and strategic briefings with relevant market and competitive context.
Support the development and maintenance of ECRI's multi-year strategic roadmap, including tracking milestones, dependencies, and progress against organizational priorities.
Assist in preparing strategic planning materials for executive leadership and board-level audiences, including presentations, briefings, and supporting analyses.
Contribute to mini-strategy roadmaps (e.g., international expansion, infection prevention and control, health equity) that tie together ECRI's offerings into coherent strategic narratives.
Monitor macro-level trends across the U.S. and global healthcare landscape — including regulatory, technological, reimbursement, and workforce trends — to inform planning processes.
Contribute to annual strategic planning cycles by facilitating data gathering, coordinating stakeholder inputs, and synthesizing findings into actionable outputs.
Conduct ongoing research and analysis across ECRI's key market segments, including health systems, ambulatory care, care at home, payers, government agencies, and life sciences.
Develop and maintain competitive intelligence profiles for peer and competitor organizations, tracking service offerings, positioning, partnerships, financial performance, and strategic shifts.
Curate and synthesize data from analyst reports (e.g., KLAS, Gartner, Forrester, CB Insights), earnings calls, trade publications, and primary sources to build an accurate, current picture of the healthcare safety and technology market.
Track emerging technologies relevant to ECRI's mission areas — including AI/ML in clinical decision support, health IT safety, patient safety platforms, and medical device innovation — and assess their implications for ECRI's positioning and service portfolio.
Produce regular market intelligence briefings, summaries, and dashboards for leadership and internal teams that directly support strategy and business development decisions.
Support evaluation of potential strategic partnerships, collaborations, and acquisition targets aligned with ECRI's growth strategy and mission.
Assist in conducting due diligence activities, including organizational research, market positioning analysis, financial profiling, and capability mapping of potential targets.
Develop analytical frameworks and models to assess the strategic fit, market opportunity, and potential risks associated with business development opportunities.
Assist in developing compelling business cases that support executive decision-making on new opportunities, with a clear linkage to ECRI's strategic priorities.
Coordinate with internal stakeholders — including Consulting, Legal, Finance, and Product teams — to gather inputs and build out recommendation materials.
Maintain a pipeline of business development prospects and track progress across active opportunities using CRM and project management tools.
Other duties, as assigned

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Accidental death and dismemberment coverage
Disability coverage
Employer-matching 403(b) Retirement Savings Plan
Paid time off
Holiday pay
Paid leave for parents
Tuition assistance
Employee assistance program
Access to LinkedIn Learning
Other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts)
ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.
Health and welfare benefits
403(B) retirement savings