Risk Innovation and Transformation Manager
About The Position
The Risk Innovation & Transformation Manager leads firmwide initiatives to modernize risk management through technology and process improvement. This role focuses on leveraging ServiceNow GRC and artificial intelligence to enhance risk visibility and efficiency. The position operates within a complex, cross-functional environment and drives adoption of innovative solutions. The manager plays a key role in shaping the future state of risk management at the firm. This role also collaborates closely with globally located team members including colleagues based in India, and requires reasonable availability during overlapping business hours to support effective communication and workflow.
Requirements
- Bachelor’s degree in Business, Information Systems, Risk Management, or related field
- Must have at least 5 years of overall risk management related experience
- Demonstrated experience with ServiceNow GRC gained over 3-5 years working in the platform
- Experience implementing AI and/or automation in risk or compliance processes
- Experience leading technology-enabled transformation initiatives
- Understanding of process improvement and change management principles
- Strong leadership and stakeholder engagement skills
- Strong analytical and problem-solving abilities
- Project management experience across multiple initiatives
- Strong communication and presentation skills
Nice To Haves
- Previous experience in a consulting environment is a plus
- ServiceNow Certified Implementation Specialist – Risk and Compliance
- ServiceNow Certified System Administrator
- Prosci Change Management Certification
- Project Management Professional Certification
Responsibilities
- Lead transformation initiatives using ServiceNow GRC, including IRM and Privacy Management modules
- Drive integration of AI and automation into risk management processes
- Design and optimize ServiceNow workflows for risk identification, assessment, and reporting
- Enable continuous monitoring, issue management, and control testing using IRM capabilities
- Implement Privacy Management workflows, including data requests and compliance tracking
- Collaborate with cross-functional teams to deliver AI-assisted risk solutions
- Analyze current processes to identify automation and predictive analytics opportunities
- Apply change management methodologies to support technology adoption
- Develop communication, training, and stakeholder engagement plans
- Promote innovation and responsible use of AI in risk practices
- Monitor initiative performance using analytics and AI-driven insights
- Provide project updates, including risks, metrics, and adoption progress
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
