Ticket Services - Associate Opportunities (Part-Time)
About The Position
Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events. Chicago Cubs | Marquee 360 | Marquee Development | Marquee Ventures Each brand stands as unique as the teams that drive them. We welcome you to learn more about us. Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it? The Chicago Cubs – Ticket Service department is seeking to fill two part-time positions for the 2026 season within two preidentified areas. The Part-Time Ticket Services Associate roles will be assigned to recurring and one-off tasks specifically identified to support the Season Ticket Services team or the Premier Service team. These roles will provide consistent and reliable support service day-to-day internally for the season ticket and premier service teams and externally for existing clients. Interview & Hiring Timeline: interviews with qualified candidates are anticipated to begin in early March and target a early April start date. - The duration of these positions is approximately 7 months, beginning in April through October 2026. - Ticket Service Associates will be expected to work on-site at the Chicago Cubs Front Office approximately 30 hours/week.
Requirements
- Demonstrated ability to display a personable, passionate, determined and professional attitude at all times
- Demonstrated ability to be detail oriented, organized, proven ability to follow through and follow up on all tasks
- Demonstrated ability to function in fast-paced environment, handle multiple projects while adhering to deadlines
- Demonstrated verbal, written and communication skills
- Proficiency with MS Office; demonstrated ability to learn and master new technology as needed
- Demonstrated ability to maintain confidentiality
- Able to work non-traditional hours, including nights, weekends, and holidays
- Minimum +1 year of experience in a hospitality, sales, business, community outreach, public relations, customer service, and / or sales setting
Nice To Haves
- Passion for baseball, the Chicago Cubs, Wrigley Field and its unique history
- Positive attitude and the ability to maintain the highest level of professionalism
- Demonstrated ability to work independently while working in a team environment towards goals
- Ability to work under stress
- Responds well to coaching and feedback
- Experience in promotional event planning, execution and delivery
- Self-starter with leadership skills
Responsibilities
- Provide administrative support for Premier & Ticket Services teams including but not limited to: mailing, promotional item and gifting organization, and assistance with game day, concerts, and events.
- Assist with the coordination and execution of all Premier and Season Ticket related benefits including gift bag deliveries, on field visits and others as needed.
- Coordinate, organize, and execute all Guaranteed Gate Giveaway (GGG) fulfillment.
- Manage item inventory, packaging, labeling, and distribution processes.
- Support Season Ticket Service and Premier Service / Sales teams with single game premier rentals by performing customer service check ins with host of respective space on gamedays to ensure experience is as promised
- Utilize Salesforce CRM to thoroughly record and maintain all client related activities
Benefits
- On-site parking
- Variety of associate special events, volunteer opportunities and partnership discounts
- Casual work attire environment
- Access to best-in-class facilities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
