Associate Technical Training Analyst
About The Position
This is a frontline training and coaching position embedded with Patient Access teams at Biddeford. The Associate Technical Analyst serves as an In Department Trainer, spending most of the time on the floor onboarding new hires, delivering small-group refreshers, and providing side-by-side coaching on Epic registration/scheduling and standard Patient Access workflows. The role supports go-live/upgrade readiness, partners with leaders on competency checks, and helps close workflow gaps through observation, feedback, and training. Note: This is not an IT analyst/build role. It's a people-facing training role focused on performance, consistency, and patient experience.
Requirements
- Bachelor's Degree or equivalent work experience required.
- Certified in one or more application or other software certification/experience relevant to position required.
- Experience in a healthcare setting with experience in training and curriculum design preferred.
Benefits
- paid parental leave
- a flexible work policy
- student loan assistance
- training and education
- well-being resources for you and your family
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
