Associate Technical Engineer (Presales)

Keysight Technologies, Inc. • Novi, MI

14h

About The Position

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
ESI Group, a part of Keysight Technologies, provides reliable and customized solutions anchored on predictive physics modeling and virtual prototyping expertise. Acting principally in automotive, land transportation, aerospace and defense, and heavy industry, ESI software enables engineers to simulate mechanical designs, smart manufacturing processes, and human-centric workflows to make better decisions earlier in the product lifecycle. Keysight is an S&P 500 company delivering market-leading design, emulation, and test solutions to help engineers develop and deploy faster, with less risk, throughout the entire product lifecycle.
Purpose of the role
This position will leverage deep technical knowledge with strong human relations and business skills to lead technical presales of our Virtual Manufacturing (VM) or Casting solutions from execution opportunity qualification to final sale.
Preferred location: Greater Detroit, MI

Requirements

• BS or MS in Mechanical Engineering or related field with 5-10 years of industry experience.
• Strong knowledge of FEA and related technologies, including but not limited to Virtual Manufacturing.
• Customer-focused mindset with a passion for providing exceptional service and building lasting relationships.
• Demonstrated ability to understand complex technical concepts and translate them into clear, persuasive language for non-technical stakeholders.
• Strong problem-solving skills, with the ability to address customers’ challenges creatively.
• Excellent oral and verbal communication in English. Additional languages are strongly appreciated
• Proven track record of successfully delivering technical presentations and demonstrations to clients.
• Willingness to travel occasionally for client meetings, conferences, and industry events.

Nice To Haves

• Hands on experience with ProCAST in any casting process (Sand Casting, High Pressure Die Casting, Semi Solid Casting or Investment casting). Experience with other casting simulation or analysis tools such as MAGMASOFT, EKK, or similar software.
• Familiarity with CAD software and manufacturing processes, particularly in casting and metallurgy.
• Excellent analytical and problem-solving skills to interpret simulation results effectively.
• Strong project management capabilities to prioritize tasks and manage multiple customer engagements efficiently.
• Ability to work independently and collaboratively as part of a dynamic, cross-functional team.
• Exceptional written and verbal communication skills to effectively convey technical concepts to diverse audiences.
• Proficiency in presenting technical solutions in customer-facing roles, showcasing the ability to build trust and confidence.

Responsibilities

• Work with sales and marketing teams to identify and qualify new business opportunities for casting solutions and strategize with regional sales managers and marketing teams annually to create targeted sales plans focused on industries and event planning.
• Collaborate with sales managers to qualify opportunities in key industries, conduct discovery sessions to address critical customer challenges related to casting processes, deliver technical presentations and demonstrations to showcase how ProCAST and Virtual Manufacturing simulation solutions solve problems and add value, co-develop customer success plans for software and service offerings, and document potential value for customers.
• Develop a deep understanding of ESI core solutions, functionalities, and applications while staying up to date on industry trends, competitive products, and advancements in casting simulation technologies, in order to offer expert advice to both customers and the sales team.
• Establish and maintain strong relationships with prospective and existing customers as a trusted technical advisor and collaborate with cross-functional teams, such as sales, product development, and customer support, to ensure a seamless customer experience and foster customer loyalty.
• Engage in technical discussions with customers, respond promptly to inquiries, provide accurate and actionable answers to technical questions throughout the sales process, and address and resolve technical concerns raised by customers to ensure satisfaction and confidence in casting simulation solutions. Use ProCAST and FEM mesh to design and present casting process simulations that showcase ROI and performance improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level