Associate, Strategy and Operations - Merchant Fraud

DoorDash USA•Atlanta, GA

22h

About The Position

The Strategy & Operations team is looking for an Associate to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around reducing Merchant fraud, and become a point person for understanding merchant behavior that suggests fraud. You'll investigate cases of fraud and brainstorm solutions to reduce fraud in the long-term. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay. You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to identify problem areas and implement tailored solutions, while bringing others along in their thinking and creating leverage through their own teams and driving collaboration across the company. Sound like you? Read on… You're excited about this opportunity because you will… Have a chance to define and implement DoorDash’s strategy in Merchant fraud and be responsible for delivering direct business impact to DoorDash Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users Influence and engage across the company – partner with the product, engineering, analytics, and cross-functional teams to establish goals and build strategic programs Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

Requirements

2+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred
Experience leading large projects, hitting goals, and succeeding in a team environment
Proven problem solving and analytical skills; proficiency in SQL and Excel are required
Bachelor degree required

Responsibilities

Have a chance to define and implement DoorDash’s strategy in Merchant fraud and be responsible for delivering direct business impact to DoorDash
Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users
Influence and engage across the company – partner with the product, engineering, analytics, and cross-functional teams to establish goals and build strategic programs
Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program
flexible paid time off/vacation, plus 80 hours of paid sick time per year
vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)