About The Position

This position will evaluate and process requests for Awards and Decorations from veterans and active duty personnel. Run annual boards to support the Air Force's Special Trophies and Awards program; process requests from retirees for Non-Combat Campaign credit; respond to requests and mails out medals; and prepare Memorialization packages to appropriate approval levels. Support the organization in its mission to help change lives through the power of work.

Requirements

  • Must be a U.S. citizen and eligible for a security clearance.
  • High School Diploma or equivalent (GED)
  • Any experience which provided skills in data entry, records research, composing correspondence.
  • MS Word, Excel, Outlook, Access (basic)
  • Strong reading & comprehension skills
  • Analyze, evaluate situations, and develop alternatives for conflict resolution
  • Must be able to meet the physical requirements of the position.
  • For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Responsibilities

  • Evaluate and respond to requests for Awards and Decorations coming through various sources to include: Congressional offices, the National Personnel Records Center (NPRC), and the Air Force Board of Correction of Military Records (BCMR).
  • Process requests and mail out Medals to veterans.
  • Evaluate and respond to Standard Form 813 (non-combat campaign) requests.
  • Provide processing support for Special Trophies and Awards program.
  • Process High Level Decoration Requests.
  • Process Memorialization requests.
  • Execute and support the Air Force level Unit Awards program.
  • Maintain the Records Management program.
  • Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

Benefits

  • Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.
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