Associate - Freedom Information and Privacy FT - $18.73 (Randolph AFB) (32094)

Goodwill San Antonio

3d • $19 - $19 • Onsite

About The Position

The FOIA/PA associate will respond to and perform administrative and research functions to process requests for information governed by the Freedom of Information Act and/or Privacy Act programs. Support the organization in its mission to help change lives through the power of work.

Requirements

• Education Minimum: High School Diploma or equivalent (GED)
• Experience Minimum: 6 months to 1 year of experience utilizing general clerical skills including customer service and computer skills.
• Strong written and verbal communication, Research skills, Analytical, MS Office Suite, Diplomacy Training
• Analyze, evaluate situations, and develop alternatives for conflict resolution
• Knowledge: Regulations/policies related to FOIA and PA.
• Laws, DoD and AF publications related to FIOA and PA.
• Records management and disposition schedule
• Air Force structure and rank structure.
• Must be able to meet the physical requirements of the position.
• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Nice To Haves

• Preferred: Familiarity with Air Force terminology and Instructions, Department of Defense (DoD) and Air Force forms, and Military Personnel Data System helpful.
• Previous experience performing research, developing written responses to inquiries and working with policies and procedural manuals helpful.

Responsibilities

• Process FOIA/PA requests for information received via telephone, fax, and email, to include, clarifying and analyzing requests; logging in cases, researching information, managing the outcomes of requests sent to other offices for response.
• Scanning documents, drafting response letters for management approval, and closing requests in AF eFOIA computer system.
• Respond to questions from internal and external customers regarding FOIA/PA processes, procedures, and policies.
• Ensure sensitive information is not released, discussed, and/or reproduced without approval of the AFPC FOIA Manager.
• Review AFPC owned publications, forms, messages, Privacy Impact Assessments, and System of Records Noticies to ensure compliance with FOIA/PA requirements.
• Provide training and conduct annual Staff Assistance Visits (office inspections) to ensure compliance with FOIA and PA requirements.
• Assist in preparing work progress reports for FOA leadership and Contracts Manager.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

Benefits

• Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED