Associate Portfolio Manager

Bluestone Real Estate ServicesPortland, OR
3dOnsite

About The Position

Bluestone Real Estate Services invites applications for a Full-Time Property Management position. Bluestone Real Estate is a leading property management company dedicated to providing exceptional service and enhancing the living experiences of our residents. As a Property Manager, you will oversee the day-to-day operations of one or more of our properties. You will ensure the efficient management of all aspects of the property, including leasing, maintenance, financial management and tenant relations. This position is located at our corporate office in Portland, Oregon. The schedule for this position is Monday-Friday, 8am - 5pm but can involve other days and hours. This position participates in a rotating on-call schedule.

Requirements

  • Minimum 1 year experience in property management or related role.
  • Basic knowledge of statewide and local landlord-tenant regulations.
  • Excellent customer service skills.
  • Strong communication skills (written and verbal), including the ability to use tact and diplomacy in sensitive situations, while maintaining confidentiality.
  • Proficient use of office equipment such as laptop, printer, scanner, etc. and Microsoft Office software, such as Teams and Outlook.
  • Valid Driver’s License, active insurance and reliable transportation if employed at multiple properties or living offsite and required to participate in the rotating on-call program.

Nice To Haves

  • 2 years’ experience in property management or related role.
  • Minimum 1 year experience managing people.
  • Experience with or ability to learn property management software program, such as AppFolio, ShowMojo and/or Avid.
  • Experience in properly setting priorities, managing time to meet deadlines and organizing tasks & projects.
  • Strong attention to detail.

Responsibilities

  • Ensure properties are operating at peak physical, aesthetic, and financial performance.
  • Provide guidance and leadership to direct reports and other members of the property management team, if applicable.
  • Serve as a contact for a wide range of tenant, applicant, prospect and property issues, fostering positive relationships and addressing concerns promptly and professionally while noting communications in property software.
  • Assist in annual property budget preparation, operating expense reconciliations, and other accounting related projects such as bill coding/payment and collections.
  • Monitor properties’ delinquency and ensure timely payment of amount due by issuing late fees and/or proper notices.
  • Oversee the move in and renewal process which includes reviewing and signing move in and renewal paperwork after ensuring its accuracy and compliance with applicable laws.
  • Ensure compliance with the rental agreement by sending violation notices as needed.
  • Oversee the turnover and leasing process to include getting units rent ready, conducting tours, screening applicants and moving in future tenants.
  • Create, assign and authorize maintenance requests which includes coordinating vendors, meeting vendors onsite and ensuring their satisfactory and timely completion.
  • Oversee pool/spa maintenance and testing in accordance with county standards, if applicable.
  • Respond to emergency calls during and after normal work schedule, as requested.
  • Report accidents/emergencies immediately by completing an incident report.
  • Walk property regularly to ensure property is performing and following proper safety protocols as it relates to curb appeal, violations and preventative maintenance.
  • Perform other job duties as assigned.

Benefits

  • 401k with company match
  • Medical/Dental/Vision Insurance
  • Flexible Spending and Health Savings Accounts
  • Life Insurance
  • Paid Time Off
  • 8 Paid Holidays
  • Hybrid Work From Home schedule
  • Long-Term Disability/Accident Insurance/Critical Illness Insurance
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