Associate, Platform Operations

OMG Early Careers•New York, NY

13h•Hybrid

About The Position

The Platform Operations team is responsible for ensuring seamless, high-quality execution of campaign trafficking and advertising operations across the Omnicom Media Group network. This involves collaboration with media teams, partners in Annalect India, and other stakeholders to guarantee the successful launch and execution of client campaigns. This role provides operational and tactical support to the Platform Operations team, working closely with senior colleagues and managers to deliver on organizational priorities. In this capacity, the role offers opportunities to gain valuable knowledge and expertise in Advertising Technologies, Campaign Management and Execution, and other critical skills within the Ad Ops space. The position plays a critical role in ensuring the efficient operation and optimization of advertising technologies and processes. Key responsibilities include monitoring, troubleshooting, and resolving data hygiene issues across systems to maintain seamless workflows. The individual will be responsible for maintaining and updating documentation related to trafficking, processes, and vendor management. They will also support the development and implementation of best practices for the deployment, integration, and adoption of advertising and digital marketing technologies. This role requires collaboration with traffickers, agency teams, and senior members of the platform operations team to foster and maintain effective relationships that support organizational objectives. Additional responsibilities include assisting with team training on CRS and other ad operations processes, as well as managing projects and ad-hoc deliverables as needed. This position offers a dynamic opportunity to contribute to the advancement of advertising operations while supporting cross-functional teams in achieving their goals.

Requirements

0-1+ years of relevant experience
Bachelor's degree in the marketing, engineering, computer science, information science, social science or business-related fields with technical and project management skills
Demonstrated ability to get technical and tactical: you should have had experience using technical tools, curiosity and demonstrated knowledge for how those tools have worked, and ideally been able to support or troubleshoot issues with those systems, whether in your academic or professional background
Excellent interpersonal and written and oral communication skills
Proactive, organized, dedicated, team player
Problem solver, with strong curiosity to get to the ‘bottom’ of problems and know why they happened in the first place
Excellent time management skills with the ability to independently manage multiple projects
Demonstrated skill using Excel, Word, and PowerPoint and/or similar presentation tools

Nice To Haves

Familiarity with the following: Campaign Manager, rich media and mobile vendors, and billing tools (i.e. Prisma preferred) is a a plus
Familiarity with web analytics packages (Omniture, Google Analytics, etc.) is a plus

Responsibilities

Monitoring, troubleshooting, and resolving data hygiene issues across our systems
Maintain and update documentation related to trafficking, process, and vendors
Supporting the development of best practices around deployment, integration, and adoption of Advertising Technologies
Supporting the development of position statements, case studies, and best practices around the deployment, integration, and adoption of advertising and digital marketing technologies
Build and maintain relationships with traffickers, agency teams, and others, in the service of delivering against our priorities and goals
Assisting in the training of teams on the CRS process and other ad ops processes
Assist with managing projects and ad-hoc deliverables, in partnership with more senior stakeholders, managers, and leaders in the group
Project Management