Associate Patient Care Coordinator
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Schedule: Monday to Friday, 8 AM- 5 PM Location: Onsite - 202 N Park Ave, Apopka, FL 32703 Primary Responsibilities: Responsible for all components of the patient’s experience ranging from patient in-take, office visit, patient close-out, and appointment scheduling Applies knowledge/skills to basic, repeated activities Demonstrates minimum depth of knowledge and skill in own function Responds to standard requests Requires assistance in responding to non-standard requests Solve routine problems by following established procedures Prioritize and set deadlines for employees Works with other as a part of a team Other responsibilities as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- High School Diploma/GED (or higher)
- 1+ years of experience working in a medical office reception or patient facing administrative roles
- 1+ years of experience with EMR
- Intermediate level of proficiency in PC software computer skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications
Nice To Haves
- Bilingual Spanish English
Responsibilities
- Responsible for all components of the patient’s experience ranging from patient in-take, office visit, patient close-out, and appointment scheduling
- Applies knowledge/skills to basic, repeated activities
- Demonstrates minimum depth of knowledge and skill in own function
- Responds to standard requests
- Requires assistance in responding to non-standard requests
- Solve routine problems by following established procedures
- Prioritize and set deadlines for employees
- Works with other as a part of a team
- Other responsibilities as assigned
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
