Associate Patient Care Coordinator

UnitedHealth Group • Sumter, SC

1d • $16 - $29 • Onsite

About The Position

Opportunities with Colonial Healthcare, part of the Optum family of businesses. Join our team and advance your career within a leading primary care and specialty medical practice that prides itself on family-focused, patient-centric care. With over 25 years of experience, offices across Sumter, Columbia, Camden, and Manning, SC, and a commitment to reducing wait times and integrating cutting-edge medical advancements, we offer a supportive environment where you can grow professionally. Our dedication to improving the quality of life for our patients through coordinated care and advanced diagnostic services is unwavering. Be part of a network that values Caring. Connecting. Growing together.
Optum is seeking an Associate Patient Care Coordinator to join our growing team. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing your life's best work.
Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, Monday through Friday between the hours of 7:30 am to 6:30 pm or until last patient leaves, Saturday and Sunday between the hours of 7:30 am to 4:30 pm or until last patient leaves. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends.
Location: 327 Broad Street, Sumter SC 29150

Requirements

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• 1+ years of computer proficiency experience in Microsoft Office (Outlook, Word, etc.)
• Ability to work independently and as a team, and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Nice To Haves

• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Knowledge EMR (ECW)
• Knowledge of insurance carriers and managed care plans
• Knowledge of medical terminology

Responsibilities

• Greet and check in patients
• Verifies patient demographics and insurance information
• Collects outstanding balances, co-pays, deductibles, and co-insurances
• Checks patients out and schedules future appointments
• Performs general clerical duties
• Meets the communication needs of the patient/ family, practice providers, and practice staff
• Participate in performance improvement activities
• Greet patients in a professional and courteous manner
• Directs patients to appropriate areas
• Check-in' all patients, gives patient medical forms to complete and update if needed
• Collecting payments, printing receipts, and posting payments
• Scanning and filing patients’ information if needed
• Reconciles cash drawer daily and send deposit to Department manager
• Retrieve and sort mail into appropriate boxes
• Sorts and documents any returned mail
• Maintains a good working relationship with practice staff members
• Performs all other duties assigned
• Meets dress code standards: appearance is neat and clean
• Completes annual/ monthly education requirements
• Reports to work on time and as scheduled
• Completes work in a timely manner
• Attend staff meetings
• Ensures patient confidentiality
• Complies with all practice policies and procedures.
• Willing to work weekends in rotation and travel to either of the 2 Urgent Cares to fulfill the business needs
• Performs other duties as assigned

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED