Associate Patient Care Coordinator
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Schedule: Monday to Friday, 8 AM – 5 PM Location: Onsite – WellMed - 7400 Docs Grove Cir, Orlando, FL 32819.
Requirements
- High School Diploma/GED (or higher)
- 1+ years of experience in a medical office or healthcare environment
Nice To Haves
- Working knowledge of medical office procedures and medical terminology
- Bilingual in English/Spanish
Responsibilities
- Greets patients as they arrive and manage appropriate standard wait times
- Complete check-in and check-out tasks to include patient demographic verification, insurance verification and referrals, complete pre-authorizations and/or precertification of procedures, and copy required documents
- Collects co-payments, co-insurance, and deductibles and issues receipts
- Process walk-in patients and visitors
- Periodic disinfection/cleaning of lobby area
- Answers phones and schedules appointments
- Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
- Manages medical records (maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
- Establish and maintain effective working relationships with patients, employees, and the public
- Performs all other related duties as assigned
Benefits
- In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
- No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
