Associate Patient Care Coordinator and Patient Care Coordinator

Providence • Seattle, WA

2d • $20 - $31

About The Position

This is a combined posting for an Associate Patient Care Coordinator and Patient Care Coordinator. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply. Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. An Associate Patient Care Coordinator provides various receptionist and skilled clerical duties to support the department. This position is responsible for scheduling patients, obtaining necessary documentation, and coordinating aspects of patient care to ensure continuity of care. The position performs prior authorizations when necessary. This role will perform all duties in a manner which promotes team concept and reflects the mission and values of the entity. This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greet visitors, and a variety of clerical services. Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines. Arranges for interpreter services, when needed.

Requirements

• Coursework/Training - Completion of PMC’s Competency Review for BOS/PSR/PAR Staff with a passing score within 90 days of hire.
• Customer service experience.
• 1 year Experience in a Medical/healthcare setting; or 2 years Experience in a Customer Service role.
• 6 months of recent receptionist or front desk experience.

Nice To Haves

• 6 months - Medical office experience.
• 6 months - Experience in EMR.
• 3 months of related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Responsibilities

• scheduling patients
• obtaining necessary documentation
• coordinating aspects of patient care to ensure continuity of care
• performing prior authorizations when necessary
• management of patient referrals
• patient registration (where applicable)
• patient scheduling
• scanning
• customer service
• Answers the phone
• greet visitors
• Orders/maintains office supplies
• back-up support services
• collect co-payments
• Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines
• Arranges for interpreter services, when needed

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees