Associate, Mortgage Fulfillment Operations Rotational Program

Pennymac • Tampa, FL

32d • $50,000 - $75,000 • Onsite

About The Position

Pennymac is a dynamic and innovative mortgage lender committed to fostering the next generation of leaders. Recent college graduates can ignite their career by joining a company that believes in investing in talent and providing opportunities for growth and development. Associates in the Pennymac MFD Rotational Program will embark on a comprehensive development experience designed to expose them to various facets of the organization and industry.
Candidates who successfully join the program will have the opportunity to learn and develop within the mortgage fulfillment division (MFD) operations area of the business. The Pennymac MFD Rotational Program begins with a specially designed training program focused on industry information, department functions, and foundational skills. Participants then embark on four or five 6-month rotations.
The Pennymac MFD Rotational Program allows candidates to learn through real-world work experience; gain valuable knowledge and skill sets in a variety of operational areas. Responsibilities will vary by assignment, but all rotations allow for opportunities to blend theory with practice and launch an exciting career in the financial services industry.
Locations: St. Louis, MO; Carrollton, TX; Tampa, FL.
The MFD College Recruiting Program is designed to be a powerful launchpad for high-potential talent, offering a dynamic two-year rotational experience across key MFD departments. Through hands-on training, immersive onboarding, and exposure to real-world operations, participants will build the skills and leadership mindset needed to thrive in our industry. This program is more than a first job—it’s a strategic pathway, guiding top candidates from entry-level roles through to Operations Manager, Assistant Vice President, and potentially Vice President, all within a 4–6 year timeframe.

Requirements

• Must graduate with a Bachelor's degree or Master's degree (no later than December 2025 or May 2026) within 6 months of the program start date on Monday, July 6, 2026
• Excellent communication and interpersonal abilities
• Ability to apply critical thinking
• Demonstrated ability to work independently and collaboratively
• Eagerness to learn, collaborate, and take on a variety of assignments
• Comfortable working within a fast-changing environment
• Moderate skills proficiency with Google Suite/ MS Office products

Responsibilities

• Engage in a structured 24 month rotational program across multiple Consumer Direct and TPO MFD operational departments, such as Base File, Title, Precision, Conditions, Eligibility, , Production Support, Mortgage Success Team (MST), Closing and Funding
• Develop a foundational understanding of the mortgage loan lifecycle, industry terminology, and the significance of compliance and timeliness
• Prepare and review initial loan disclosures (RESPA, TILA, TRID), order appraisals, flood certificates, tax transcripts, homeowner’s insurance, mortgage insurance, title insurance and written/verbal verifications of employment
• Review and analyze title abstracts and recorded documents—including deeds, liens, and UCC filings—to ensure accuracy and resolve discrepancies. Investigate and resolve outstanding title issues, such as liens and judgments, to facilitate timely loan processing
• Review borrower income documentation to determine proper amounts to use in the underwriting of the loan file. Work towards becoming income certified
• Interpret AUS (Automated Underwriting System) findings and Product Profiles to assess compliance with investor-specific condominium requirements
• Prepare closing documents including the balancing of the Initial and Final Closing Disclosure
• Manage a pipeline of loans within each rotational area while ensuring accuracy, efficiency, and prioritization of tasks
• Deliver exceptional service by responding to mortgage-related inquiries and resolving customer requests with professionalism and efficiency
• Conduct research to support timely and accurate resolution of customer concerns and ensure a positive borrower experience
• Collaborate with cross-functional teams to address business challenges, drive process improvements, and support organizational goals
• Perform data and documentation validation to ensure accuracy, consistency, and adherence to regulatory and company standards
• Demonstrate a commitment to continuous learning and development by embracing feedback and participating actively in training opportunities
• Uphold company culture and values by modeling professional behaviors and ethical standards

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level