Associate Manager - PM/Closing

Off The Hook Restaurants•Walker, LA

9d•$45,000 - $50,000

About The Position

Off The Hook is a rapidly expanding company where you'll not only contribute to our growth but also have the opportunity to advance your career alongside us. We are seeking a resourceful Associate Manager to assist the General Manager in achieving the restaurant’s revenue, profitability, and quality objectives. The Associate Manager will play a key role in ensuring efficient restaurant operations while upholding high production, productivity, quality, and customer service standards.

Requirements

Proven working experience as restaurant manager
Demonstrated experience in customer service management
Food knowledge
Proficiency in English
Computer literacy and familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills

Responsibilities

Assist in the coordination of the entire restaurant operation
Deliver superior guest services and ensure absolute customer satisfaction
Respond efficiently to customer complaints
Enforce and offer the best quality of products possible
Assist in the organization and supervision of shifts
Appraise personnel’s performance and provide feedback to keep them upbeat and productive
Assist in estimating consumption, forecasting requirements and maintaining inventory
Monitor compliance with sanitation and safety rules and regulations
Control costs and minimize waste
Successfully promote and publicize the brand
Nurture a positive working environment and lead by example
Monitor operations and initiate corrective actions