Associate Manager of Operations

Jenzabar•Westbury, NY

7h•$70,000 - $85,000•Hybrid

About The Position

Jenzabar is seeking an Associate Manager of Operations to join our Finance team. The Associate Manager of Operations plays a key role in supporting the service delivery and business development teams to drive business growth and help optimize company profits. The Associate Manager of Operations will also identify and improve processes to help monitor growth and be able to effectively lead a team of operation associates.

Requirements

6+ years of relevant professional experience required
1 year of team lead / management experience
Bachelor’s Degree in relevant field (MBA or master’s is a plus)
Experienced user of finance and operations software systems
Analytical thinker who is adept at financial modeling, setting profitability targets, and implementing operational improvements
Excellent understanding of Microsoft products (Word, PowerPoint and Excel), Google Sheets
Excellent written and verbal communication skills – including presentation skills
Ability to maintain effective working relationships with fellow team members, employees, and management
Must be organized and detail oriented
Proven ability to maintain a high standard of confidentiality and autonomy
This person will show strong attention to detail skills as well as ability to work collaboratively and independently.
Proven self-motivation to take initiative and master new tasks quickly

Responsibilities

Serve as primary liaison between client strategy, business development, and finance regarding all aspects of service delivery
Track and manage digital media campaign budgets
Manage traditional media placement with the VP of Finance, Spark Leadership or appropriate contact on the Jenzabar Finance team
Handle all aspects of vendor management including vendor selection and coordination
Perform ad hoc analysis and actionable insights for management and the Jenzabar Finance team upon request
Verify customer invoicing, performed by the Jenzabar Billing team, is complete and accurate per contractual terms
Provide accurate and timely information for monthly finance closes
Review contract proposals in a timely manner while ensuring amounts align with the company’s minimum pricing guide
Create Statements of Work upon request in a timely manner
Enter Sales Orders in NetSuite accurately and timely
Initiate customer cancellation process by coordinating with Jenzabar Revenue and Legal teams
Review and approve vendor invoices in accordance with projects
Identify improvements and implement changes to make the forecast process more effective
Manage and mentor a team of production and operation associates/analysts
Assist with the review and calculation of commission payouts