Associate, Luxury Fashion - Retail

Resorts World Las Vegas•Las Vegas, NV

5d•Onsite

About The Position

Summary Statement: The Fashion Associate is responsible for personalizing an original, slightly unconventional retail experience that is sure to surprise and delight. The Fashion Associate strives to meet and exceed sales goals while cultivating a personal and memorable experience for the clientele. With a deep understanding of product knowledge, this position is the key to ensuring customer satisfaction. Primary Job Duties: – Includes but is not limited to: Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the product and brand. Create a memorable guest experience by meeting their individual needs through product knowledge. Discuss and give fashion advice on general trends and developments in the fashion market. Meet and exceed individual sales goals. Build genuine relationships with clients through thoughtful and consistent outreach. Cross-performance in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards. Maintain knowledge of all merchandise and products. Safeguard confidential information, cash and credit card information, and merchandise. Assist with store recovery and stock room organization. Take accurate counts when needed to ensure system accuracy. Manage all customer issues in a friendly and helpful way, calling a member of the store operations team when needed. Maintain an elevated level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone. Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc. Other duties as assigned.

Requirements

Proven track record in achieving sales results.
Ability to work varied shifts, including nights, weekends, and holidays.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer services skills.
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
At least 18 years of age.
High School Diploma or equivalent.
Minimum of one year of prior experience in fashion, high-end, or high-volume retail or related field.
Proof of eligibility to work in the United States

Nice To Haves

High-end sales experience in a hospitality environment.
Working knowledge of retail POS systems and functionality.
Interest in Pop culture and Trend.
Previous experience in a large, luxury resort setting.

Responsibilities

Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the product and brand.
Create a memorable guest experience by meeting their individual needs through product knowledge.
Discuss and give fashion advice on general trends and developments in the fashion market.
Meet and exceed individual sales goals.
Build genuine relationships with clients through thoughtful and consistent outreach.
Cross-performance in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards.
Maintain knowledge of all merchandise and products.
Safeguard confidential information, cash and credit card information, and merchandise.
Assist with store recovery and stock room organization.
Take accurate counts when needed to ensure system accuracy.
Manage all customer issues in a friendly and helpful way, calling a member of the store operations team when needed.
Maintain an elevated level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.