Associate Instructional Designer

Arizona State University•Tempe, AZ

3d•$55,000 - $60,000•Onsite

About The Position

As a key member of the Universal Pathways academic infrastructure, reporting to the Program Manager Sr., you will contribute to the mission of delivering high-quality education at scale across Universal Learner Courses (ULC) and Career and Professional Learning (CPL) offerings. The Associate Instructional Designer role in ASU’s Learning Enterprise Learning Design team will focus on structured course maintenance, catalog integrity, and lifecycle management processes that ensure course quality, readiness, and portfolio credibility. This role plays a critical function in maintaining a competitive and high-performing professional learning portfolio by ensuring outdated, misaligned, or inactive courses are systematically reviewed, remediated, archived, or removed according to established standards. The successful candidate will support courses in different learning management systems (LMS), including Canvas and other platforms used across Universal Pathways. With guidance and training from the team, you will apply standardized maintenance protocols, enforce structured readiness processes, and help build sustainable course lifecycle systems. This position is subject to grant funding or other special funding and the position may terminate when funding is no longer available. This role is based at ASU’s Tempe campus. All applicants must be eligible to work in the United States. ASU will not sponsor this position; the applicant must be eligible to work in the U.S. without sponsorship. A Fingerprint background check is a mandatory step in the hiring process. Other duties as assigned.

Requirements

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
All applicants must be eligible to work in the United States.
ASU will not sponsor this position; the applicant must be eligible to work in the U.S. without sponsorship.
A Fingerprint background check is a mandatory step in the hiring process.

Nice To Haves

Knowledge of instructional design principles in higher education or professional learning environments.
Experience working in Learning Management Systems (Canvas preferred).
Experience conducting quality assurance or structured content review.
Experience with accessibility standards and remediation processes.
Experience managing complex workflows, backlogs, or operational tracking systems.
Experience with tools such as Airtable, Articulate Rise, Storyline, or H5P.
Experience supporting large-scale or high-enrollment course portfolios.

Responsibilities

Conducting structured course audits to evaluate readiness, accuracy, alignment, and accessibility.
Implementing standardized maintenance protocols across active and legacy courses.
Supporting course removals, archival processes, and catalog clean-up efforts.
Addressing catalog backlog items to ensure courses reflect current academic, branding, and operational standards.
Updating LMS shells to reflect approved revisions, including: Replacing outdated content Applying accessibility updates (PDF remediation, alt-text, captions, transcript formatting) Correcting broken links, tool integrations, or structural inconsistencies
Supporting pre-launch course readiness reviews and enforcing readiness timelines.
Documenting maintenance decisions and revision history to improve long-term lifecycle transparency.
Escalating learner-impacting issues to the instructional design team in a timely manner.
Supporting Quality Assurance (QA) reviews to ensure equitable access and consistent learner experience.
Maintaining and updating Airtable (or similar systems) to track: Course lifecycle stage (Active, Maintenance, Invest, Archive, Remove) Maintenance cycles and revision status Catalog readiness
Tracking and resolving catalog backlog and maintenance queue items.
Supporting structured intake and prioritization processes for maintenance requests.
Monitoring course readiness across sessions to prevent delayed or reactive updates.
Supporting data organization and basic visualization related to maintenance and lifecycle health.
Documenting recurring issues to inform systemic process improvements.
Supporting implementation of scalable maintenance playbooks and documentation systems.
Other duties as assigned.